Course Access Coordinator

About the role

UCF's Student Accessibility Services (SAS) is seeking a creative Course Access Coordinator. This position plays a critical role in ensuring that blind, low vision, Deaf, and hard of hearing students have timely and meaningful access to their coursework at UCF. This is a hands-on, relationship-centered role that sits at the intersection of student services, faculty partnership, and accessibility technology.

Responsibilities

• Work closely with blind and low vision students and faculty to address all necessary details required for course access, including, but not limited to, securing accessible documents, touring classroom and lab spaces, obtaining Braille and accessible video materials, among other needs.
• Coordinate the provision of access resources with the SAS Assistant Director for Accessible Technology, the UCF Digital Accessibility Lab, the Center for Distributed Learning, and other UCF stakeholders and third-party vendors (including invoice management) actively involved in creating course access; develop and manage systems that address emerging accommodation needs in the classroom and proactive access measures that make courses more naturally accessible from the outset.
• Support Deaf and Hard of Hearing (DHH) administrative responsibilities, such as, but not limited to, DHH agency invoice management and captioning coordination for videos that need to be captioned within courses.
• Support SAS in other areas, such as meeting with students to determine reasonable accommodations and consulting with faculty regarding general access and accommodation matters in the classroom.
• Support SAS accommodated testing leading up to and during final exams, SAS tabling events, last-minute front desk coverage, and other initiatives that evolve over the course of the academic year.

Minimum Qualifications

• Bachelor's and 2+ years of relevant experience or Master's degree and 0+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Experience working in a disability services, accessibility services, or related student support office in a higher education, secondary education, non-profit entity or similar setting.
• Knowledge of assistive technology tools and accessible document remediation practices (e.g., PDF remediation, Braille transcription, captioning workflows).
• Experience coordinating accommodations or services for people with disabilities, especially individuals who are blind, have low vision, are Deaf, or are hard of hearing.
• Experience managing vendor relationships, invoice processing, and managing detailed projects.
• Strong relationship-building skills with the ability to work effectively with faculty, students, and cross-functional teams.

Pay

The anticipated hourly rate for this position is $20.29 - $21.55 ($42,367 - $45,000 annually). The final hourly rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Schedule

Monday - Friday; 8:00 AM - 5:00 PM. Occasional nights and weekends are required.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more