Courier
TridentCare · San Jose, CA · 4 mo ago
Management$20–$22/hrFull-time
Pay
Pay range: $20-$22, based on experience
Requirements
- High School Diploma or equivalent per California CAP requirements
- Valid state Driver's License and good driving record
Responsibilities
- Keep a courteous flow of communication with phlebotomist/nurses/customers
- Multi task to include additional duties such as scanning, centrifuging, data entry
- Makes deliveries to specific departments, facilities, drop-sites, offices, or persons
- Picks up items from designated facilities, drop-sites, offices, or persons for immediate, next day, or future delivery
- Refrain from any discussion of patient information outside the Laboratory
- Knows required specimen preservation and handling including picking up of non blood specimens
- Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work process, and work cooperatively and jointly to provide quality seamless customer service
- Suggest changes to supervisor or appropriate staff members to improve customer service and communicates any changes in schedules as well
- Responds to requests for information, care or service in a timely and polite manner
- Works with others in respectful, cooperative manner and exhibits warmth, courtesy, and professionalism
- Represents TridentCare positively in each communication with patients, families, physicians, other employees and contacts outside the Laboratory
- Adheres to dress code and wears proper identification badge at all times
- Informs immediate supervisor of request that cannot be handled in a timely manner
- Informs appropriate staff of any accidents and/or injuries immediately in written form
- Cooperates with others in institution-wide programs and projects as assigned through attendance, completion of tasks, and adoption of policies
- Maintains personal behavior to be consistent with a clean, quiet, respectful environment for customers, patients, facilities, co-workers, and any other contacts
- Fulfills work attendance policies; maintains consistent attendance and punctuality
- Follows established phlebotomy procedures for obtaining blood samples from patients
- Properly and accurately identifies patients according to TridentCare phlebotomy patient identification policy prior to drawing
- Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing information prior to transport
- Follows TridentCare phlebotomy policy on transporting PHI
- Plans, organizes draw schedule with attention to priority of patients
- Completes written logs, time sheets and other required records in a neat and accurate manner
- Works cooperatively with dispatch, payroll, laboratory and courier departments
- Maintains all equipment in good working order and reports problem immediately to Area Phlebotomy Supervisor
- When on-duty, answers company issued mobile device promptly and is ready and available to work
- Notifies dispatch of availability for future assignment
Qualifications
- High school diploma or equivalent
- Valid driver’s license with a good driving record and ability to drive safely
- Excellent interpersonal skills for communication with medical and laboratory personnel
- Previous courier or driving experience
- Principles and practices of safe motor vehicle operation and maintenance
- Traffic laws, ordinances, and rules involved in motor vehicle operation
Benefits
TriStarCare offers a competitive wages and robust benefit package to full time employees. Benefits include:
- Two weeks of vacation time
- Health Insurance that starts the first of the month after 30 days of service!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)