Courier

PURPOSE/OBJECTIVE

Under direction of the Operations Officer, performs various necessary to transport items and correspondence between Branches, Operation Centers, Post Offices and customers locations. As a member of our courier staff, ensure operating and quality standards are met based on service objectives, as well meet all department's daily deadlines.

MAJOR RESPONSIBILITIES

• Pick up and delivers correspondence/items.
• Keeps Auto Mileage Log/Auto Maintenance checklist.
• Maintains courier Delivery Log and Internal Transit Log.
• Handles Priority Mail items per procedure.
• Follows daily schedule as established by supervisor.
• Performs non-scheduled tasks as required.
• Notifies Supervisor of issues or delays while in route.
• Notifies Supervisor of any auto needs.
• Follows all Bank’s Policies and Procedures in place.
• Be flexible, and attentive to details to provide a great customer service.
• Other duties as assigned.

PROBLEM SOLVING & DECISION MAKING

Communication with Supervisor when problems/issues arise is a must. Delays can affect deadlines and it needs to be reported to the Supervisor.

REQUIREMENTS

• Completion of High School or equivalent.
• Valid Driver's License with a good driving record.
• Basic Computer Skills required.
• Strong attention to detail to achieve highest level of quality service.
• Maintains strong organizational skills with the ability to follow directions and instructions.

About Us

About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.

Benefits

We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.

All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.