Courier

Job Summary

The Courier I is responsible for the safe, efficient, and timely pick-up and delivery of food and environmental samples to and from laboratory testing facilities. This role plays an important part in maintaining sample integrity and supporting laboratory operations.

Responsibilities

• Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.
• Ensure all samples are delivered on time and in proper condition while maintaining required chain-of-custody documentation.
• Use the company’s routing and driving mobile application to receive assignments, follow delivery routes, log stops, upload photos, and communicate with dispatch.
• Provide professional and courteous customer service during pick-up and delivery interactions.
• Follow all company policies and applicable state and federal driving regulations.
• Report accidents, incidents, or vehicle issues according to company procedures.
• Assist with routine vehicle checks to ensure safe and reliable operation.
• Coincide with laboratory staff regarding sample schedules and priorities.
• Complete assigned FDA collections and required photo documentation for warehouse or freezer samples.
• Maintain a clean, safe, and professional work environment.
• Participate in team initiatives and support departmental goals.
• Complete all required training and adhere to company safety standards.

Education & Experience

• A high school diploma or GED is required.
• Two (2) or more years of professional courier, delivery, or transportation experience is preferred.
• A current, valid driver’s license issued in the state of operation is required.
• A clean driving record with no DUIs or major moving violations within the past five (5) years is required.
• Comfortable using mobile technology, navigation systems, and delivery apps is required.
• Demonstrated professionalism, reliability, and strong work ethic are required.
• Basic knowledge of laboratory operations is preferred.
• Familiarity with laboratory safety procedures is a plus.

Skills & Competencies

• Customer Service
• Attention to Detail
• Organization
• Reliability and Dependability
• Safety Awareness
• Teamwork
• Accuracy
• Basic technology proficiency (mobile apps, GPS navigation, digital documentation)