Coupa CCW

Responsibilities

• Design, configure, and extend the complete contingent workforce lifecycle from demand intake through requisition creation, approvals, onboarding, time tracking, extensions, and offboarding, ensuring compliance, auditability, and operational efficiency across all stages.
• Translate business workforce demand into structured requisitions by analyzing role requirements, cost centers, project needs, and sourcing strategy, while ensuring alignment with workforce planning and budget availability.
• Configure and govern approval workflows to ensure requisitions are routed based on organizational hierarchy, spend thresholds, geography, and job categories while minimizing delays and ensuring compliance with internal policies.
• Manage onboarding processes by coordinating system access, background verification triggers, supplier validation, and worker assignment setup to ensure contractors are fully operational within defined SLAs.
• Configure and design time entry and approval cycles by ensuring accurate submission, manager validation, exception handling, and integration with downstream payroll and invoicing processes.
• Enforce contract compliance by validating rate cards, contract duration limits, legal clauses, and ensuring alignment with procurement governance standards.
• Establish and manage supplier onboarding processes including validation of tax documents, banking details, compliance certifications, and system access setup to ensure supplier readiness.
• Align design of contingent workforce processes with Procure-to-Pay (P2P) operations by ensuring accurate mapping of requisitions, purchase orders, invoices, and cost allocations.
• Design, develop, and implement validation rules for budget checks, GL coding, rate enforcement, and invoice reconciliation.
• Configure Coupa workflows using business rules engine to implement conditional approvals, dynamic routing logic, validation checks, and automated decision-making processes across CCW modules.
• Design and maintain custom fields, forms, and data structures to capture workforce attributes, supplier details, job requirements, and compliance metadata within the platform.
• Optimize system usability by improving requisition interfaces, reducing manual steps, and enhancing automation to improve adoption and efficiency.
• Design and implement integrations between Coupa and HR systems such as Workday to synchronize worker master data, positions, and employment lifecycle events.
• Integrate Coupa with ERP platforms such as SAP S/4HANA Cloud to ensure seamless purchase order creation, invoice processing, and financial reconciliation.
• Implement middleware-based integration solutions using platforms such as Apigee, MuleSoft, and Dell Boomi to enable scalable and reliable data exchange across systems.
• Develop and manage API-based integrations using REST and SOAP protocols while ensuring secure, validated, and efficient data transfer between enterprise applications.
• Implement data transformation, mapping, error handling, and retry mechanisms to ensure integration stability and data consistency across systems.
• Define and maintain enterprise data models for contingent workers, suppliers, requisitions, and financial transactions to ensure consistency and scalability across systems.
• Ensure data quality through deduplication, validation rules, and reconciliation processes between Coupa and integrated enterprise platforms.
• Support data governance initiatives by enforcing standards for master data management and ensuring traceability of all workforce-related records.
• Develop operational and executive dashboards using Coupa Analytics and BI tools such as Tableau or Power BI to provide visibility into workforce spend, performance, and demand trends.
• Configure role-based access controls to ensure secure and appropriate access for hiring managers, suppliers, HR teams, and finance stakeholders.
• Manage system testing cycles including functional testing, integration testing, regression testing, and user acceptance testing across multiple environments.
• Ensure production stability by validating post-release functionality and monitoring system behavior after deployments.

Requirements

• Coupa certification in CCW, P2P, or advanced platform administration.
• Experience in global enterprise environments with multi-region workforce compliance requirements.
• 8-12+ years of experience in enterprise SaaS procurement or contingent workforce systems, including extensive hands-on expertise with Coupa CCW and P2P modules across global implementations.
• Strong functional expertise in contingent workforce management, including requisition lifecycle, SOW governance, supplier management, onboarding/offboarding, and workforce compliance processes.
• Proven technical experience designing and configuring enterprise workflows, business rules, custom fields, and approval routing logic within SaaS platforms.
• Hands-on experience integrating enterprise systems using REST/SOAP APIs, middleware platforms, and file-based integrations.
• Experience with Agile/Scrum delivery methodologies.
• Experience working in consulting or large-scale transformation programs.