CCTV/Control Room Operator

Duties and Requirements

• Monitor live and recorded CCTV footage to detect unusual or suspicious activity.
• Operate control room systems, including cameras, alarms, access control, and communication equipment.
• Maintain constant awareness of facility operations and immediately report incidents or security concerns.
• Document incidents, observations, and activities in logs and reports in accordance with established procedures.
• Control and monitor access points, including doors, gates, and sally ports, as directed.
• Dispatch and communicate with on-site personnel via radio and other communication systems.
• Respond to alarms and emergency situations by following established protocols and notifying appropriate personnel.
• Conduct routine system checks to ensure proper functioning of CCTV and control room equipment.
• Maintain accurate records of system activity, incidents, and operational logs.
• Cookordination with custody staff and supervisors to support safe and secure facility operations.
• Ensure compliance with all facility policies, procedures, and applicable regulatory requirements.
• Maintain confidentiality of sensitive information and security operations.

Qualifications

• Must possess an active Arizona state unarmed security license.
• Minimum of one (1) year in CCTV experience in security operations, surveillance, law enforcement, military, or detention/correction.
• Ability to monitor multiple screens and maintain focus for extended periods of time.
• Strong attention to detail and situational awareness.
• Ability to navigate Microsoft Office products, specifically Outlook email, Word, and Excel.
• Ability to use sound judgment and perform job duties with minimal supervision.
• Must be able to provide proof of citizenship or legal US work authorization.
• If prior active-duty military, must provide copies of DD214(s) showing discharge condition.
• Must consent to fingerprinting.
• Must be at least 21 years of age.
• Must possess a high school diploma or equivalent.
• Clean criminal record and ability to pass a comprehensive background check and security screening.
• Ability to pass a preemployment medical assessment and drug screening.
• Excellent communication, observation, and report-writing skills.
• Able to remain calm and effective under pressure and in high-stress situations.
• Able to work flexible shifts, including nights, weekends, and holidays.