CCTV Room Operator

Company Overview

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact.

Job Description

Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a CCTV Room Operator. The CCTV Room Operator is responsible for continually viewing live surveillance footage areas within the client site on several different security monitors. The Operator simultaneously evaluates suspicious activity and/or possible criminality in addition to visually scanning the monitored images for suspicious persons, packages, and behaviors. As incidents occur, the CCTV Room Operator may have to assist in following individuals identified as participating in suspicious activities.

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site‑specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem‑solving manner.
• Conduct regular and random patrols around the business and perimeter; working environments and conditions may vary by client site.
• View live surveillance footage within the client site through various security systems to notify and make clients aware of any suspicious activity.
• Evaluate suspicious activity and/or possible criminality.
• Visually scan the monitored images for suspicious persons, packages, and behaviors.

Minimum Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• Subject to a background investigation in accordance with all federal, state, and local laws; qualified applicants with criminal histories will be considered consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Must possess, or be able to obtain, a Transportation Workers Identification Card (TWIC Card).
• No prior work experience required.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• 401(k) plan, subject to eligibility requirements.
• Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis.
• Eight paid holidays.
• Employee Assistance Program.
• Employee discounts through our perks program to restaurants, entertainment venues, and more.

Pay Rate

$30.67 per hour