County Manager

About the role

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Responsibilities

• Responsible for the overall performance of the county, including but not limited to service delivery outcomes, financial sustainability, and growth
• 50% of the travel in the field supporting client care and county operations, or more as needed
• Directly oversees and provides support and developmental opportunities to supervisors, providers, and other direct reports
• Recruit, motivate, and retain a dedicated team of care providers for all programs and service lines
• Work closely with the regional director to develop and implement operational strategies that enhance client care and client satisfaction, and mitigate health disparities
• Monitor and analyze financial performance, identifying opportunities for cost savings and revenue growth
• Develops appropriate fiscal budgets in collaboration with leadership team members
• Drives success and makes decisions using data analytics, identifies trends, and develops and implements strategies to capitalize on opportunities in the county
• Accountable for achieving and maintaining high ratings on state and federal quality measures
• Develop and sustain relationships with key stakeholders, including clients, families, employees, referral sources, and partner or state agencies
• Participate in and ensure consistent communication and collaboration between programs and service lines within the county
• Manages all aspects of accessibility, effectiveness, and efficiency of service delivery that assure cost-effectiveness and sound clinical outcomes
• Responsible for operationalizing organizational goals and maintaining a high standard of operational performance, including clinical outcomes and other targeted benchmarks
• Mentor team members to serve clients and providers with compassion, resourcefulness, and exceptional attention to detail
• Supports and motivates direct reports to accomplish both their individual, professional and county goals
• Monitors policy compliance for assigned offices/providers
• Regularly review client satisfaction scores and develop plans to improve scores
• Manage physical assets, including reporting repair and maintenance requests, vendor management, and cleaning standards
• Supporting the development of growth within designated service areas
• Travel within the designated service area
• Performs other duties as assigned

Requirements

• A high school degree or GED equivalent is required
• A bachelor's degree in social work, education, counseling, psychology, or another related field is preferred
• A master's degree in social work, education, counseling, psychology, or another related field is preferred
• Active license in the state of Ohio as an LSW/LPC, LISW/LPCC/PhD/IMFFT is preferred
• 5 years of direct relevant experience in healthcare, behavioral health or a related field is required
• 3 years of experience as a leader in a healthcare setting is required
• Budgetary experience is required
• Experience working within Electronic Health Record systems is required
• Experience working with multi-system youth, or individuals with autism and/or developmental disabilities, is preferred

Qualifications

• Working knowledge of local, state, and federal regulations is required
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts is required
• A positive, innovative approach to problem-solving
• Presents ideas clearly, concisely, understandably, and organized
• Ability to work independently as a project leader and team member
• Ability to relate well with others, even while working at a distance or remotely
• Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow-through
• Excellent time management and general organizational skills
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs
• Advanced communication skills, both oral and written is required
• Knowledge to all local, state, and federal guidelines pertaining to HIPAA privacy standards and laws is required
• Knowledge of Medicaid regulations and compliance requirements is required
• A valid driver's license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• The ability to maintain confidential information is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• The ability to maintain a high-speed internet connection is required

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues