Counter Sales Lead

Rexel Southern · Glenwood Springs, CO · 3 days ago

Business Development$20.86–$26.08/hrFull-time

About the role

The Counter Sales Lead is a resource for immediate service and product knowledge for our customers. They provide excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. They work closely with the branch team to assist in receiving, shipping, and stocking. They are responsible for training and mentoring Counter Sales Representatives.

Responsibilities

Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
Aid in driving electrical distribution sales for our counter business and developing new and existing customer relationships
Train and mentor Counter Sales Representatives
Stay informed and educated on product knowledge
Inform manager of any potentially hazardous or elevated situations pertaining to safety or customer satisfaction
Aid with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
May be required to perform other job functions within a branch when required, including but not limited to inside sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment
Perform other duties as assigned

Qualifications

4+ years of customer service, sales, or electrical distribution experience preferred
Previous branch experience preferred
Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
High School or GED - Required
Knowledge, Skills & Abilities:

Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments
Familiarity with automated order entry systems & PCs running Windows-based software
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to type on a computer keyboard
Great attitude
Desire to improve electrical product knowledge

Additional Information

Physical Demands: Sit - Frequently (21% to 50%), Walk - Constantly (at least 51%), Use hands to finger, handle, or feel - Constantly (at least 51%), Stoop, kneel, crouch, or crawl - Constantly (at least 51%), Climb or balance - Occasionally (up to 20%), Talk, hear, taste, smell - Constantly (at least 51%), Weight and Force Demands - Up to 10 pounds - Constantly (at least 51%), Up to 25 pounds - Frequently (21% to 50%), Up to 50 pounds - Occasionally (up to 20%), Handling or working with potentially dangerous equipment - Occasionally (up to 20%)
Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally (up to 20%), Exposed to electrical hazards; risk of electrical shock - Occasionally (up to 20%), Handles or works with potentially dangerous equipment - Occasionally (up to 20%)
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. For the state of Colorado only, the pay is $20.86 to $26.08, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Branch Pool Plan

Pay and Benefits