Counter Sales Lead

Responsibilities

• Lead and supervise the counter sales team to achieve daily and monthly sales targets.
• Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
• Train and mentor new and existing sales staff to improve product knowledge and sales techniques.
• Manage inventory levels and coordinate with the warehouse to ensure product availability.
• Maintain a clean, organized, and welcoming sales counter environment.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Collaborate with management to develop sales strategies and promotional activities.
• Monitor and report on sales performance and customer feedback.

Qualifications

• Proven experience as a Counter Sales Lead or similar role in retail or sales environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused with a problem-solving attitude.
• Familiarity with point-of-sale (POS) systems and basic inventory management.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• High school diploma or equivalent; additional qualifications in sales or management are a plus.

Benefits

• PTO: Starts accruing on your first day with the option to either use these as days off or request a vacation-payout for any unused time.
• Medical: Three Anthem Plans to choose from.
• Dental: Choose from Sun Life HMO or Guardian Dental PPO.
• Vision: Coverage through EyeMed.
• Tax Savings Accounts: HSA (for qualified plans), FSA, Limited FSA, Commuter.
• 401(k) with matching through Fidelity.
• Company Paid Benefits: Basic Life and AD&D, Short Term Disability, Employee Assistance Program (EAP), Benefit and Pharmacy Advocacy access.
• Voluntary (Employee Paid) Benefits: Life and A&D, Long Term Disability, Pet Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity.