COUNTER/SALES

This contract role is ideal for a customer-focused individual who enjoys assisting walk-in and inbound customers, identifying product needs, and driving sales through responsive service in a fast-paced retail or distribution environment in Indiana.

Responsibilities

• Assist customers at the sales counter and through inbound inquiries, providing product guidance and accurate information.
• Build strong customer relationships by responding promptly to questions and resolving service concerns effectively.
• Recommend appropriate products and add-on options to help increase sales and improve overall customer satisfaction.
• Process sales transactions, prepare orders, and ensure customer requests are handled efficiently and correctly.
• Coordinate with internal teams to confirm product availability, order status, and timely fulfillment.
• Maintain an organized counter area and support day-to-day store or branch operations as needed.
• Track customer needs and sales activity to help identify opportunities for repeat business and account growth.
• Adapt to scheduling or operational needs, including shift changes or evolving branch priorities when required.

Requirements

• Previous experience in counter sales, inside sales, retail sales, or customer service is preferred.
• Strong communication skills with the ability to engage customers and explain product options clearly.
• Proven ability to support sales growth through service, upselling, and relationship management.
• Comfortable handling inbound customer traffic in a fast-moving environment.
• Ability to resolve customer concerns with professionalism and sound judgment.
• Working knowledge of retail, sales support, or order processing practices.
• Dependable attendance and flexibility to support business hours and operational demands.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.