Counter Sales

About the role

As a Counter Sales Associate at White Cap, you'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. White Cap is the leading North American distributor for professional contractors, supplying materials for the nation's largest construction projects including stadiums, roads, bridges, highways, and residential housing.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers
• Processes orders, quotes prices, enters orders into the system and provides order information to customers
• Pulls orders as required
• Communicates product features, benefits, and warranty policy information to customers
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions
• Performs other duties as assigned

Qualifications

• Demonstrated success providing excellent customer service
• Experience with sales order computer software, preferably Oracle
• Knowledge of construction and industrial products
• Spanish language proficiency preferred

Benefits

• Comprehensive wellness and financial benefits including Medical, Dental, Vision, 401(k) with company match, and tuition reimbursement
• Generous time off package including paid maternity, parental leave, sick time, and vacation time
• Stability with continued growth (company has doubled in size since 2020)
• Unlimited career potential in a stable and growing company
• Great Place to Work certified
• Inclusive culture that values and celebrates diversity