Counter Sales

About the role

PACE Supply is actively hiring energetic and experienced Counter Sales professionals to join our team in San Jose CA. As a Counter Sales Representative, you’ll be the friendly, knowledgeable face of our team — delivering top-notch service, sharing expert plumbing insights, and helping customers find exactly what they need to get the job done right.

Responsibilities

• Accurately and timely fill customer orders.
• Check in and put away material, verifying quantities and quality of received material.
• Maintain clean and organized warehouse, clear aisles and walkways.
• Accurately and safely load & unload customer vehicles as needed.
• Accurate and timely perform cycle counts as required.
• Participate in ongoing education and training as required.
• Continuously update product knowledge through any available resources in order to provide assistance at the counter.
• Stay informed and educated as to product inventory and accessibility. Know the location of merchandise in the warehouse.
• Conduct sales efforts in an ethical and professional manner.
• Entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
• Provide product/job quotes as appropriate.
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
• Report back orders and/or material discrepancies.
• Perform all duties in a safe manner, following all safety rules.
• Inform manager of any potentially hazardous conditions.
• Absorb and understand the location, date, and product codes.
• Know the location of merchandise in the warehouse.
• Assist in year-end physical inventory.

Requirements

• High school diploma/GED or equivalent education required.
• Basic knowledge of products in Warehouse, Plumbing, Retail/Customer Service Environments required.
• Knowledge of warehouse software packages and MS Office proficiency.
• Ability to input, retrieve, and analyze data.
• Ability to recognize and read location, date, and product codes.
• General math skills to allow for cash accounting.
• An ability to learn is a must-have!
• Excellent decision-making and communication skills.
• Capable of multitasking, highly organized, with excellent time management skills.

Qualifications

• Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.

Skills

• Excellent decision-making and communication skills.
• Capable of multitasking, highly organized, with excellent time management skills.

Benefits

We are proud to offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Pay

Individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.

Schedule

No remote availability.