Counter Sales

About the role

Granite City Electric Supply is the area's premier electrical distributor, serving electrical contractors, residential, commercial, and industrial customers since 1915. With 32 branches across Massachusetts, Rhode Island, New Hampshire, Vermont, New York, and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

Responsibilities

• Communicate with customers on the phone and in person, taking and filling orders accurately and quickly.
• Maintain the Customer Sales area in a clean and organized manner.
• Stock shelves and display materials to facilitate fast and accurate order filling.
• Participate in promotions, Counter Days, and specials as they occur.
• Attend classes and meetings to gain product knowledge and improve sales skills.
• Support the Branch Manager in inventory control functions, stock maintenance, credits, and defectives.
• Provide information to customers regarding products, pricing, services, and non-stock merchandise.
• Offer customers solutions that may lead to sales opportunities.
• Generate sales opportunities and perform other work as assigned.

Requirements

• Actively communicate within and outside the branch with co-workers, external, and internal customers.
• Work with a sense of urgency.
• Provide support to the Branch Manager in inventory control functions, stock maintenance, credits, and defectives.
• Provide information to customers regarding products, pricing, services, and non-stock merchandise.
• Interact with vendors and their representatives.
• Perform other work as assigned.

Qualifications

• High School diploma or equivalent preferred.
• Previous business, construction, or electrical industry exposure preferred but not required.
• Electrical knowledge from a trade school helpful.

Skills

• Strong customer service skills.
• Excellent communication skills.
• Good math and computer skills; experience with Eclipse software a plus.
• Able to adapt quickly to changes.
• Able to handle pressure and multiple tasks.
• Able to lift up to 70 lbs.
• Able to push/pull up to 70 lbs.
• Able to walk/stand up to 8 hours daily.
• Proven track record for dependability.
• Adaptability / flexibility / willing to change & adjust with business conditions.

Benefits

Granite City offers competitive wages, great benefits including medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick leave, and more!

Pay

Pay for this position is commensurate with experience.

Schedule

Hours are flexible and can vary based on the needs of the business.