Counter Sales Associate

Responsibilities

• Greet customers and answer calls; identify needs and recommend HVAC equipment, parts, and supplies that best fit their requirements.
• Discuss features and benefits of merchandise; stay current on promotions and deals to maximize sales opportunities.
• Research inventory availability using computer databases, prepare sales/quote orders, process payments, and handle substitutions when needed.
• Maintain organized displays, assist warehouse staff, and coordinate transfers, open orders, and warranty authorizations.
• Balance counter sales with clerical support, telephone outreach, and warehouse assistance—wearing multiple hats to keep operations running smoothly.

Requirements

• Must have a strong understanding of HVAC systems and components.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent, with a minimum of one year of related experience in a retail or customer service role.

Qualifications

• Valid driver’s license required.
• Willingness to work flexible hours, including evenings and weekends.

Benefits

• Comprehensive health insurance coverage.
• Flexible spending accounts for healthcare and dependent care expenses.
• 401(k) retirement plan with company match.
• Employee assistance program.
• Discounts on Mitsubishi and Bryant products.

Pay

$22.00-25.00/hour based on experience and qualifications.