Counter & Inside Sales Representative
for each section heading. Use - for lists. Use
for prose.
We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EOE statement, etc. Also remove duplicated lines. Must preserve all substantive info.
We need to parse the posting: It repeats many sections. Let's extract unique content.
From the posting:
- About The Organization: "WAV, LLC is a premier technology and solutions distributor known for our comprehensive range of fiber and wireless broadband, LTE and networking and Wi-Fi solutions, tailored to meet the connectivity needs of our customers. WAV is committed to bridging the digital divide and connecting every American to the Internet."
- Position Overview (Description): "The Counter & Inside Sales Representative is a full-time, on-site sales position responsible for delivering responsive, knowledgeable service to walk-in customers while supporting customers through phone, email, and other inside sales channels. The role identifies customer needs, recommends appropriate products and solutions, prepares quotes, processes orders, resolves routine service needs, and follows up to support customer satisfaction and sales growth. This position is designed for an early-career candidate who is eager to learn the wireless communications industry, develop expertise in wireless technology and WAV's product lines, and build a career in sales. WAV provides training on products, systems, and internal processes."
- Essential Job Functions: list of items (multiple lines). Let's extract each bullet:
1. Greet and assist walk-in customers promptly, providing courteous, professional on-site sales support and product or service information
2. Answer and manage inbound calls professionally, handle inquiries when appropriate, and direct callers to the correct department as needed
3. Listen to and understand customer needs, identify appropriate products and services, and recommend related products and accessories
4. Prepare quotes and process in-person and phone orders promptly and accurately, including applicable payments, pickup, or delivery arrangements
5. Respond to customer emails and messages promptly, courteously, and respectfully
6. Address customer inquiries and service issues, identify solutions, and escalate concerns as needed
7. Support WAV house accounts and provide responsive service to internal customers
8. Maintain accurate customer, quote, order, and activity information in the CRM and ERP systems, including setting up complex orders
9. Maintain a proficient understanding of internal systems and processes and participate in system enhancement testing efforts
10. Contact manufacturers directly to obtain DDO/PE pricing updates as needed
11. Develop and maintain knowledge of the product lines distributed by WAV
12. Participate in Company and supplier training to build knowledge of the wireless communications industry, wireless technology, WAV product lines, sales processes, and customer service standards
13. Collaborate with Sales, Customer Solutions, Operations, Warehouse, manufacturers, and other internal partners to fulfill customer needs
14. Adhere to and promote the WAV Fundamentals
15. Work toward established individual and team sales and service goals
- Non-essential Job Functions: "Maintain an organized, professional, and customer-ready counter area" and "Perform other duties as directed by management". Could include but not essential; maybe we can include under a section "Additional Responsibilities" but not required. The instruction: include a section only when posting has real, specific content. Non-essential functions are present; we could include them under a section "Additional Responsibilities" or maybe not needed. But we could include them as part of Essential Job Functions? Probably better to include a separate section "Additional Responsibilities" but not required. However the instruction says prefer few substantive sections over many thin ones. Could combine non-essential with essential? Might be okay to include them under Essential Job Functions as they are still duties. But they are labeled non-essential; still substantive. I'd include them in Essential Job Functions list.
- Position Requirements Qualifications: includes Education/Experience, Language Ability, Math Ability, Reasoning Ability, Computer Skills, Certificates/Licenses Required N/a, Other Skills/Abilities (list). Let's extract.
Education/Experience: "High school diploma or equivalent required; bachelor’s degree preferred. One to three years of customer service, retail, sales, warehouse counter, technology-related, or other relevant experience required, or an equivalent combination of education and experience. The successful candidate must demonstrate a strong desire to learn the wireless communications industry, wireless technology, and technical product sales."
Language Ability: "Ability to respond effectively to the most sensitive inquiries or complaints. Excellent written and verbal skills. Ability to read, comprehend, and write simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization."
Math Ability: "Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations."
Reasoning Ability: "Ability to adapt to challenging situations as well as have the ability to balance, execute and prioritize both routine and analytical tasks. Ability to define problems, collect data, establish facts, and draw valid conclusions. Willingness, capability, and determination to solve problems and participate in team problem-solving and negotiations."
Computer Skills: "Basic proficiency with Microsoft Office and the ability to learn CRM, ERP, point-of-sale, and product lookup systems. Experience with NetSuite or a CRM system is helpful but not required."
Certificates/Licenses Required: "N/a" (we should not include if it's N/A; instruction: do not create sections with filler like N/A. So we can omit this.)
Other Skills/Abilities list: "Friendly, professional, and customer-focused communication skillsCuriosity about wireless technology and a strong willingness to learn technical products and industry terminologyAbility to listen, ask questions, follow instructions, and apply feedbackDependable, organized, and attentive to detailComfortable working with customers in person and handling multiple priorities in a fast-paced environmentBasic problem-solving ability and willingness to seek assistance when neededAble to work collaboratively with a positive attitude and a commitment to continuous learning"
Note there is no punctuation between items; we need to split into list items. Likely each phrase separated by capital letter? We'll need to parse manually.
Let's list them:
- Friendly, professional, and customer-focused communication skills
- Curiosity about wireless technology and a strong willingness to learn technical products and industry terminology
- Ability to listen, ask questions, follow instructions, and apply feedback
- Dependable, organized, and attentive to detail
- Comfortable working with customers in person and handling multiple priorities in a fast-paced environment
- Basic problem-solving ability and willingness to seek assistance when needed
- Able to work collaboratively with a positive attitude and a commitment to continuous learning
We'll make a
for Other Skills/Abilities.
- Work Environment: "Work environment consists of an indoor, climate-controlled atmosphere. Noise level in the office is quiet to moderate. Noise level in the warehouse is moderate and occasionally loud."
- Physical Demands: "This position frequently requires the employee to stand, sit and walk. The employee is frequently required to use hands to finger, handle, or feel, reach with hands and arms, and talk/hear. Specific vision abilities required by this job include close vision and the ability to adjust focus."
- Travel: "This job has limited travel requirements."
- Pay Range: "$43,000-$47,000 plus commission"
Also there is mention of "Full-Time On-Site $43-47k Base + Commission" at top; we already captured pay.
We should not include duplicated sections like "Position Counter & Inside Sales Representative . Exempt/Non-Exempt Non-Exempt Open Date 9/16/2026 Location College Station, TX Apply for this job". That's metadata; we can drop.
We need to output only HTML fragment.
Let's decide sections:
- About the Organization (About the Organization
)
- Position Overview (Position Overview
)
- Essential Job Functions (Essential Job Functions
)
- Position Requirements (Position Requirements
) maybe with sub-sections? But we can just list all requirements as items? However we have multiple categories; we could keep as paragraphs for each category, but instruction: use
- for any list of duties/requirements/benefits. So for requirements we can make a list. But we have multiple types; we could still make a list where each item is a requirement statement (including education, language, math, reasoning, computer skills, other skills). That seems okay.
- Work Environment (
Work Environment
)
- Physical Demands (Physical Demands
)
- Travel (Travel
)
- Pay (Pay
) (or Pay Range). Use heading Pay.
We should not include Benefits if not present.
Now craft HTML.
We'll need to escape any HTML special characters? Not needed.
Let's build.
About the Organization
WAV, LLC is a premier technology and solutions distributor known for our comprehensive range of fiber and wireless broadband, LTE and networking and Wi-Fi solutions, tailored to meet the connectivity needs of our customers. WAV is committed to bridging the digital divide and connecting every American to the Internet.
Position Overview
The Counter & Inside Sales Representative is a full-time, on-site sales position responsible for delivering responsive, knowledgeable service to walk-in customers while supporting customers through phone, email, and other inside sales channels. The role identifies customer needs, recommends appropriate products and solutions, prepares quotes, processes orders, resolves routine service needs, and follows up to support customer satisfaction and sales growth. This position is designed for an early-career candidate who is eager to learn the wireless communications industry, develop expertise in wireless technology and WAV's product lines, and build a career in sales. WAV provides training on products, systems, and internal processes.
Essential Job Functions
- Greet and assist walk-in customers promptly, providing courteous, professional on-site sales support and product or service information
- Answer and manage inbound calls professionally, handle inquiries when appropriate, and direct callers to the correct department as needed
- Listen to and understand customer needs, identify appropriate products and services, and recommend related products and accessories
- Prepare quotes and process in-person and phone orders promptly and accurately, including applicable payments, pickup, or delivery arrangements
- Respond to customer emails and messages promptly, courteously, and respectfully
- Address customer inquiries and service issues, identify solutions, and escalate concerns as needed
- Support WAV house accounts and provide responsive service to internal customers
- Maintain accurate customer, quote, order, and activity information in the CRM and ERP systems, including setting up complex orders
- Maintain a proficient understanding of internal systems and processes and participate in system enhancement testing efforts
- Contact manufacturers directly to obtain DDO/PE pricing updates as needed
- Develop and maintain knowledge of the product lines distributed by WAV
- Participate in Company and supplier training to build knowledge of the wireless communications industry, wireless technology, WAV product lines, sales processes, and customer service standards
- Collaborate with Sales, Customer Solutions, Operations, Warehouse, manufacturers, and other internal partners to fulfill customer needs
- Adhere to and promote the WAV Fundamentals
- Work toward established individual and team sales and service goals
- Maintain an organized, professional, and customer-ready counter area
- Perform other duties as directed by management
Position Requirements
- High school diploma or equivalent required; bachelor’s degree preferred. One to three years of customer service,
for prose. We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: EOE statement, etc. Also remove duplicated lines. Must preserve all substantive info. We need to parse the posting: It repeats many sections. Let's extract unique content. From the posting: - About The Organization: "WAV, LLC is a premier technology and solutions distributor known for our comprehensive range of fiber and wireless broadband, LTE and networking and Wi-Fi solutions, tailored to meet the connectivity needs of our customers. WAV is committed to bridging the digital divide and connecting every American to the Internet." - Position Overview (Description): "The Counter & Inside Sales Representative is a full-time, on-site sales position responsible for delivering responsive, knowledgeable service to walk-in customers while supporting customers through phone, email, and other inside sales channels. The role identifies customer needs, recommends appropriate products and solutions, prepares quotes, processes orders, resolves routine service needs, and follows up to support customer satisfaction and sales growth. This position is designed for an early-career candidate who is eager to learn the wireless communications industry, develop expertise in wireless technology and WAV's product lines, and build a career in sales. WAV provides training on products, systems, and internal processes." - Essential Job Functions: list of items (multiple lines). Let's extract each bullet: 1. Greet and assist walk-in customers promptly, providing courteous, professional on-site sales support and product or service information 2. Answer and manage inbound calls professionally, handle inquiries when appropriate, and direct callers to the correct department as needed 3. Listen to and understand customer needs, identify appropriate products and services, and recommend related products and accessories 4. Prepare quotes and process in-person and phone orders promptly and accurately, including applicable payments, pickup, or delivery arrangements 5. Respond to customer emails and messages promptly, courteously, and respectfully 6. Address customer inquiries and service issues, identify solutions, and escalate concerns as needed 7. Support WAV house accounts and provide responsive service to internal customers 8. Maintain accurate customer, quote, order, and activity information in the CRM and ERP systems, including setting up complex orders 9. Maintain a proficient understanding of internal systems and processes and participate in system enhancement testing efforts 10. Contact manufacturers directly to obtain DDO/PE pricing updates as needed 11. Develop and maintain knowledge of the product lines distributed by WAV 12. Participate in Company and supplier training to build knowledge of the wireless communications industry, wireless technology, WAV product lines, sales processes, and customer service standards 13. Collaborate with Sales, Customer Solutions, Operations, Warehouse, manufacturers, and other internal partners to fulfill customer needs 14. Adhere to and promote the WAV Fundamentals 15. Work toward established individual and team sales and service goals - Non-essential Job Functions: "Maintain an organized, professional, and customer-ready counter area" and "Perform other duties as directed by management". Could include but not essential; maybe we can include under a section "Additional Responsibilities" but not required. The instruction: include a section only when posting has real, specific content. Non-essential functions are present; we could include them under a section "Additional Responsibilities" or maybe not needed. But we could include them as part of Essential Job Functions? Probably better to include a separate section "Additional Responsibilities" but not required. However the instruction says prefer few substantive sections over many thin ones. Could combine non-essential with essential? Might be okay to include them under Essential Job Functions as they are still duties. But they are labeled non-essential; still substantive. I'd include them in Essential Job Functions list. - Position Requirements Qualifications: includes Education/Experience, Language Ability, Math Ability, Reasoning Ability, Computer Skills, Certificates/Licenses Required N/a, Other Skills/Abilities (list). Let's extract. Education/Experience: "High school diploma or equivalent required; bachelor’s degree preferred. One to three years of customer service, retail, sales, warehouse counter, technology-related, or other relevant experience required, or an equivalent combination of education and experience. The successful candidate must demonstrate a strong desire to learn the wireless communications industry, wireless technology, and technical product sales." Language Ability: "Ability to respond effectively to the most sensitive inquiries or complaints. Excellent written and verbal skills. Ability to read, comprehend, and write simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization." Math Ability: "Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations." Reasoning Ability: "Ability to adapt to challenging situations as well as have the ability to balance, execute and prioritize both routine and analytical tasks. Ability to define problems, collect data, establish facts, and draw valid conclusions. Willingness, capability, and determination to solve problems and participate in team problem-solving and negotiations." Computer Skills: "Basic proficiency with Microsoft Office and the ability to learn CRM, ERP, point-of-sale, and product lookup systems. Experience with NetSuite or a CRM system is helpful but not required." Certificates/Licenses Required: "N/a" (we should not include if it's N/A; instruction: do not create sections with filler like N/A. So we can omit this.) Other Skills/Abilities list: "Friendly, professional, and customer-focused communication skillsCuriosity about wireless technology and a strong willingness to learn technical products and industry terminologyAbility to listen, ask questions, follow instructions, and apply feedbackDependable, organized, and attentive to detailComfortable working with customers in person and handling multiple priorities in a fast-paced environmentBasic problem-solving ability and willingness to seek assistance when neededAble to work collaboratively with a positive attitude and a commitment to continuous learning" Note there is no punctuation between items; we need to split into list items. Likely each phrase separated by capital letter? We'll need to parse manually. Let's list them: - Friendly, professional, and customer-focused communication skills - Curiosity about wireless technology and a strong willingness to learn technical products and industry terminology - Ability to listen, ask questions, follow instructions, and apply feedback - Dependable, organized, and attentive to detail - Comfortable working with customers in person and handling multiple priorities in a fast-paced environment - Basic problem-solving ability and willingness to seek assistance when needed - Able to work collaboratively with a positive attitude and a commitment to continuous learning We'll make a
- for Other Skills/Abilities.
- Work Environment: "Work environment consists of an indoor, climate-controlled atmosphere. Noise level in the office is quiet to moderate. Noise level in the warehouse is moderate and occasionally loud."
- Physical Demands: "This position frequently requires the employee to stand, sit and walk. The employee is frequently required to use hands to finger, handle, or feel, reach with hands and arms, and talk/hear. Specific vision abilities required by this job include close vision and the ability to adjust focus."
- Travel: "This job has limited travel requirements."
- Pay Range: "$43,000-$47,000 plus commission"
Also there is mention of "Full-Time On-Site $43-47k Base + Commission" at top; we already captured pay.
We should not include duplicated sections like "Position Counter & Inside Sales Representative . Exempt/Non-Exempt Non-Exempt Open Date 9/16/2026 Location College Station, TX Apply for this job". That's metadata; we can drop.
We need to output only HTML fragment.
Let's decide sections:
- About the Organization (
- for any list of duties/requirements/benefits. So for requirements we can make a list. But we have multiple types; we could still make a list where each item is a requirement statement (including education, language, math, reasoning, computer skills, other skills). That seems okay.
- Work Environment (
Work Environment
) - Physical Demands (Physical Demands
) - Travel (Travel
) - Pay (Pay
) (or Pay Range). Use heading Pay. We should not include Benefits if not present. Now craft HTML. We'll need to escape any HTML special characters? Not needed. Let's build.About the Organization
WAV, LLC is a premier technology and solutions distributor known for our comprehensive range of fiber and wireless broadband, LTE and networking and Wi-Fi solutions, tailored to meet the connectivity needs of our customers. WAV is committed to bridging the digital divide and connecting every American to the Internet.
Position Overview
The Counter & Inside Sales Representative is a full-time, on-site sales position responsible for delivering responsive, knowledgeable service to walk-in customers while supporting customers through phone, email, and other inside sales channels. The role identifies customer needs, recommends appropriate products and solutions, prepares quotes, processes orders, resolves routine service needs, and follows up to support customer satisfaction and sales growth. This position is designed for an early-career candidate who is eager to learn the wireless communications industry, develop expertise in wireless technology and WAV's product lines, and build a career in sales. WAV provides training on products, systems, and internal processes.
Essential Job Functions
- Greet and assist walk-in customers promptly, providing courteous, professional on-site sales support and product or service information
- Answer and manage inbound calls professionally, handle inquiries when appropriate, and direct callers to the correct department as needed
- Listen to and understand customer needs, identify appropriate products and services, and recommend related products and accessories
- Prepare quotes and process in-person and phone orders promptly and accurately, including applicable payments, pickup, or delivery arrangements
- Respond to customer emails and messages promptly, courteously, and respectfully
- Address customer inquiries and service issues, identify solutions, and escalate concerns as needed
- Support WAV house accounts and provide responsive service to internal customers
- Maintain accurate customer, quote, order, and activity information in the CRM and ERP systems, including setting up complex orders
- Maintain a proficient understanding of internal systems and processes and participate in system enhancement testing efforts
- Contact manufacturers directly to obtain DDO/PE pricing updates as needed
- Develop and maintain knowledge of the product lines distributed by WAV
- Participate in Company and supplier training to build knowledge of the wireless communications industry, wireless technology, WAV product lines, sales processes, and customer service standards
- Collaborate with Sales, Customer Solutions, Operations, Warehouse, manufacturers, and other internal partners to fulfill customer needs
- Adhere to and promote the WAV Fundamentals
- Work toward established individual and team sales and service goals
- Maintain an organized, professional, and customer-ready counter area
- Perform other duties as directed by management
Position Requirements
- High school diploma or equivalent required; bachelor’s degree preferred. One to three years of customer service,
About the Organization
) - Position Overview (Position Overview
) - Essential Job Functions (Essential Job Functions
) - Position Requirements (Position Requirements
) maybe with sub-sections? But we can just list all requirements as- items? However we have multiple categories; we could keep as
paragraphs for each category, but instruction: use