Counter/Inside Sales

Position Summary

As a Granite City Counter/Inside Salesperson, you will service customers by taking, entering and filling orders accurately and quickly, gain product and sales knowledge, and become more proficient with GCE's other departments, systems, and procedures. You will generate sales for GCE by providing customer service excellence, value-added service, and solutions for our new and existing customers.

Essential Functions

• Communicate with Customers on the phone and in person, fill orders and transfers accurately and quickly.
• Enter stock, special, direct and back orders as required by Customers.
• Maintain Customer Sales area in a clean and organized manner.
• Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
• Display and stock material in counter area and show room.
• Participate in promotions, Counter days and specials as they occur.
• Attend classes and meetings as required to gain product knowledge or to improve sales skills.
• Participate in processes and programs aimed at promoting a safe work environment.
• Responsible for general upkeep, cleanliness and appearance of our facilities.
• Actively support promotions.

Position Requirements

• Actively communicate within and outside the branch with co-workers, external and internal customers.
• Works with a sense of urgency.
• Provide support to Manager in inventory control functions, stock maintenance, credits and defectives.
• Provide information to customers regarding products, pricing, services and non-stock merchandise.
• Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material.
• Interact with vendors and their representatives.
• Offer Customers solutions that may lead to sales opportunities.
• Help generate sales opportunities.
• Perform other work as assigned.

Education And/or Experience

• A high school diploma or equivalent preferred.
• Previous business, construction, or electrical industry exposure preferred but not required.
• Electrical knowledge from a trade school helpful.

Benefits

Granite City offers competitive wages, great benefits including medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick and more!

About the Role

We are an equal opportunity employer. Minority/Female/Disabled/Veteran Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.