Counselor Technician - Full Time - Evenings

About the role

Join ReDiscover’s CAP Department and be part of a mission‑driven organization that’s been transforming lives for over 50 years. As a non‑profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the CAP Program

CAP provides Intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on-site services in a clustered apartment setting because of a history of failure in multiple community settings and/or the presence on an ongoing risk of harm to self or others which would otherwise require long term psychiatric hospitalization.

Responsibilities

• Monitors clients in a safe environment, performing and documenting client safety rounds. This includes ADL monitoring and coaching (i.e. life skills, communication skills, community integration, etc.).
• Facilitates structured activities with clients in accordance with their goals and treatment plan.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non‑verbal behaviors and assists them as needed.
• Maintains cleanliness of the program space.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.

Requirements

• High School Diploma or GED.
• A valid Missouri Class E automobile operator’s license (or equivalent license in another state).
• Must carry all appropriate insurance on the vehicle being driven, necessary to comply with Missouri or Kansas State Law.
• Working knowledge of mental illness and substance use disorders preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Schedule

Availability to work a Full Time schedule (40 hours per week) Mon‑Fri 2PM‑10:30P; all new hires are required to attend a one‑week ReDiscover orientation as part of the onboarding process.

Benefits

We’re committed to your professional development and will support your growth as a Counselor Technician through training, collaboration, and meaningful work.