Counselor Technician - Full Time - Days

About the role

Join ReDiscover’s CAP Department and be part of a mission‑driven organization that’s been transforming lives for over 50 years. As a non‑profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing. ReDiscover employs 700+ dedicated professionals, has over five decades of community impact, and fosters a culture grounded in compassion, collaboration, and growth.

The CAP program provides intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on‑site services in a clustered apartment setting due to a history of failure in multiple community settings and/or an ongoing risk of harm to self or others that would otherwise require long‑term psychiatric hospitalization.

Responsibilities

• Monitors clients in a safe environment, performing and documenting client safety rounds, including ADL monitoring and coaching (life skills, communication skills, community integration, etc.).
• Facilitates structured activities with clients in accordance with their goals and treatment plan.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non‑verbal behaviors and assists them as needed.
• Maintains cleanliness of the program space.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality; may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system, and requesting and/or releasing client information or medical records.

Requirements

• Availability to work a 40‑hour per week schedule, Monday‑Friday 8:00 AM‑4:30 PM; all new hires must attend a one‑week ReDiscover orientation as part of onboarding.
• High School Diploma or GED.
• Valid Missouri Class E automobile operator’s license (or equivalent license in another state).
• Must carry all appropriate insurance on the vehicle being driven, necessary to comply with Missouri or Kansas State Law.
• Working knowledge of mental illness and substance use disorders preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Schedule

Full‑time position: 40 hours per week, Monday‑Friday, 8:00 AM to 4:30 PM.

Skills / Professional Development

ReDiscover is committed to your professional development and will support your growth as a Counselor Technician through training, collaboration, and meaningful work.