COUNSELOR ASSISTANT - MALONE, FL

About the role

Gateway Foundation, Inc., a national non-profit established in 1968, provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. The Clinical Support Technician position at the Correctional Division focuses on supervising clients' therapeutic and recreational activities, monitoring client break periods and movement, and assisting in maintaining client records.

Responsibilities

• Supervises clients’ therapeutic and recreational activities, monitors client break periods and movement, including intervening to control or channel inappropriate behaviors, making rounds, taking census counts, etc.
• Upon successful completion of the required internal training, provides didactic sessions according to designated curricula within the program.
• Guides and assists clients in complying with Center rules and regulations. Initiates evening meeting or morning wake-up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules.
• Maintains and updates client records, including recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.
• Serves as a member of the treatment team providing input to treatment plans, discipline protocols, conflict intervention processes or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
• Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.

Requirements

• High School diploma or equivalency
• Two (2) years of prior experience in the behavioral health field
• General knowledge of the physical, cognitive and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions, including de-escalation techniques, and communicate with clients based on their individual maturation level
• Good interpersonal and communication skills necessary to exchange information and interact with treatment team and referral sources, and provide clients with counseling support and motivation

Physical Requirements

• Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients
• Ability to speak with others in order to exchange information and provide support
• Ability to proofread and check documents and files for accuracy on a regular basis
• Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises

Benefits

• Health and Wellness: Medical, dental, and vision insurance for employees and dependents; Employee wellness program promoting health and fitness and offering cash-saving premiums; Employee assistance programs focused on mental health
• Financial Wellbeing: 403(b) Retirement Plan with 3% employer match; Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway; Flexible Spending Accounts for medical and dependent care; Public Service Loan Forgiveness (PSLF)
• Flexibility and Time Off: 18 paid time off days per year – accrual rates increase with years of service; 9 paid company holidays; Work-life-balance
• Personal Development: Training & Development Programs; Tuition Reimbursement - up to $5,250 per calendar year; eLearning access to online courses that provide CEU’s and job-related training; Clinical Supervision: Formal and informal guidance

Pay

Not specified

Schedule

Not specified