Substance Use Counselor Assistant

Responsibilities

• Works as part of a multi-disciplinary team that includes Substance Use Disorder Counselors, Nurses and Providers.
• Serves as an integral component of the clinic's milieu management during medication dispensing periods to manage patient flow inside, and at times outside, the clinic, observing and responding to behavior issues.
• Functions as primary assistant to clinical staff assigned to each dispensing period throughout the week and alerts the clinical staff when intervention is indicated to prevent potential conflicts, etc.
• Affords assistance with Intake & Referral team activities related to phone screens and orientation and assists counselors with care coordination and toxicology screen activities.
• Performs a variety of technical, procedural and information systems tasks which facilitate the delivery of patient care in an efficient manner.
• Demonstrates excellent patient service skills in accordance with ICARE Values throughout the course of patient visits.
• Exercises skill, with latitude for independent judgment in decisions regarding patient care activities, procedural activities, education and follow-up to facilitate efficient operations.
• Is a positive and approachable team member.

Requirements

• Associate’s degree required
• Bachelor’s degree preferred
• One year of experience in patient care setting or equivalent combination of education and experience required

Qualifications

• Knowledge of medical terminology, procedures and computer experience
• Proficient with use of Microsoft Office products, office technology and the ability to learn new technology required
• Experience working in an addiction treatment patient care setting and with providing addiction training preferred
• Effective verbal and written communication skills
• Ability to demonstrate exceptional caring, concern and positive experience for patients
• Ability to work as an integral member of a team

Skills

• Knowledge of medical terminology, procedures and computer experience
• Proficient with use of Microsoft Office products, office technology and the ability to learn new technology

Benefits

The University of Rochester offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Compensation Range: $18.50 - $24.98 per hour

Schedule

M-F 8am-4:30pm