Counselor Advocate, PT Swing - Sojourn

Essential Duties and Responsibilities

• Maintain a safe work environment and confidentiality at all times
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• Organize and prioritize multiple activities to meet all external and internal deadlines
• Maintain professional demeanor that reflects positively on the agency
• Demonstrate respect and courtesy toward others
• Able to thrive in a work environment emphasizing teamwork and collaboration
• Respond promptly in all aspects of communication
• Perform other duties as assigned

  Qualifications

  • High School Diploma or GED or Equivalent
  • Use of own vehicle; responsible to carry all auto insurance legally required in State of California
  • Valid California Drivers License
  • Trustworthy, honest, and team player
  • Able to supervise shelter participants with dignity and respect at all times
  • Able to engage participants in positive interactions and troubleshoot problems as they surface
  • Able to exhibit sound decision-making ability related to crisis and safety planning
  • Able to work with a diverse population and implement cultural responsiveness
  • Able to handle communications with public, TPC staff and volunteers via phone or in person
  • Literate with the ability to operate basic computer functions
  • Able to maintain confidentiality
  • Able to supervise sanitary conditions at all times in all areas including, client proms, general areas, and communal living areas
  • Able to work with flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight
  • Able to understand Domestic Violence Survivor population and their specific needs for services
  • Able to receive 40-hour Domestic Violence Training

  Preferred Qualifications

  • Bilingual English and Spanish
  • Experience in social services program or case management preferred; 24-hour shelter experience
  • Extensive experience working in social services field with direct experience related to provision of case management services
  • Experience working in communal living or shelter environment