Counseling Supervisor

About the Role

Supervise Counselors and/or Counselor Interns who provide treatment and case management services to patients in compliance with all applicable laws and regulations and with BayMark’s policies and procedures. Ensure timely documentation of patient services based on plan of care. Identify other physical, psychological, social, and spiritual needs for assigned patients. Travel as necessary.

Responsibilities

• Ensure efficient and effective delivery of counseling services to all patients.
• Monitor treatment and counseling of all patients.
• Provide clinical supervision.
• Assign counselors’ caseloads, amending when necessary.
• Screen potential patients and determine eligibility.
• Facilitate intakes or assist with the intake process.
• Conduct quality assurance file reviews.
• Complete and submit patient death reports, as needed.
• Review and countersign documentation for quality and accuracy for the clinical team when applicable.
• Ensure accurate and current clinical records are maintained in accordance with Federal and State Regulations.
• Manage all counseling staff.
• Facilitate performance improvement discussions, documentation, and follow-up.
• Assist in new hire training.
• Participate in staff and multidisciplinary treatment team meetings.
• Support organizational and departmental philosophies, goals, and objectives through behavioral modeling to motivate others.
• May be required to counsel a caseload of patients.
• Participate in supervisor meetings, as requested.
• Assist with monitoring employee attendance.
• Provide guidance and support to counselors needing to obtain licensure and/or certification.
• Oversee counselor-related annual trainings and ensure trainings are completed.
• Facilitate employee performance discussions and evaluations.
• Handle stressful situations and interact with others professionally.
• Must be present during working hours at the office for in-person meetings and have access to a computer without violating company policy.
• Communicate clinic, employee, and patient concerns to employees and leadership.
• Attend staff meetings.
• Assist in program development activities.
• Maintain regular attendance.
• Adhere to a code of conduct conducive with BayMark Services policy.
• Meet or exceed delivery of Company Service Standards consistently.
• Interact with all staff in a positive and motivational fashion supporting the Company’s mission.
• Conduct all business activities in a professional and ethical manner.
• Perform other duties, as assigned.

Qualifications

• Must hold an LCSW, LISW-S, or ALPS in the state of West Virginia.
• Must demonstrate a positive, non-judgmental, and accepting attitude toward our patient population.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off and paid holidays.
• Rewarding opportunity with the ability to impact individuals’ lives.
• Eligible employees may have the opportunity to apply for the Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), offering student loan repayment assistance for qualified professionals based on approved work location.

AppleGate Recovery is a progressive substance abuse treatment organization committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each patient achieve long-term recovery and an improved quality of life.