Council Manager

About the Role

WSJLI is looking for a dynamic and resourceful Council Manager to support our executive peer communities. In this role, you will be the central point of contact for a designated council members and their support teams, responsible for ensuring a high level of member engagement, satisfaction, and retention. You will work closely with the Council Chair to foster a vibrant, connected community and deliver a valuable experience for all members.

Member Engagement and Relations

• Set Strategy for Council Growth: In conjunction with the Council Chair, play a large strategic role in optimizing for Council growth and member satisfaction, including taking a holistic look at attendees for each event and curating the best mix for an elevated experience.
• Proactively Drive Engagement: Actively reach out to council members to encourage participation in events, utilize non-event benefits (e.g., exclusive content, networking opportunities), and build strong, individual relationships.
• Monitor Engagement and Retention: Partner with Member Services Associates to understand who from the council members are engaged, which are unengaged, Support Sales to New Members: Closely partner with Council Chair and WSJLI's sales team to drive new membership acquisition; at times be the primary sales point of contact for high-profile members at companies where WSJLI leaders already have a strong relationship.
• Optimize Member Outreach: Develop and execute tailored engagement strategies based on member profiles. Prioritize outreach to prominent, at-risk, and unengaged members to ensure they are receiving maximum value from their membership.
• Build Council Chair Relationship: Collaborate closely with the Council Chair, providing support and insights to help them foster a strong, cohesive community.

Programming and Content Curation

• Match Members to Opportunities: Identify and match members to relevant programming and speaking opportunities that align with their expertise and the council's agenda.
• Source Event Speakers: Working with WSJLI's Executive Producer and the Council Chair, actively recruit and secure qualified members to serve as speakers for council events, workshops, and virtual sessions.

Event and Summit Support

• Drive Summit Co-Chair Recruitment: Partner with the Council Chair to identify and recruit suitable members to serve as co-chairs for annual summits and major events, ensuring a strong leadership presence.