Council Aide

Location: 15151 E Alameda Pkwy, Aurora, Colorado 80012-1555

About the City of Aurora

It is an exciting time to work for the City of Aurora. We're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that guide their mission and vision. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values: Integrity, Respect, Professionalism, and Customer Service. We welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs
• Internal educational programs to assist with career advancement
• Access to innovation workspaces

Responsibilities

• Researches, supports, and resolves constituent inquiries and complaints
• Identifies, researches, and recommends solutions to community problems and policy issues
• Assists in collecting and analyzing data from the community and providing recommendations to City Council
• Analyzes and reports on progress of City Council goals/projects and identifies areas for efficiencies
• Attends meetings, events, and town halls with or on behalf of City Council
• Manages City Council members' schedules including meetings, events, and travel
• Manages day-to-day administrative tasks including responding to emails, reserving meeting spaces, and developing meeting agendas
• Records and maintains records and logs detailing City Council actions, policies, and meeting information
• Develops and distributes communications for City Council both internally and externally
• Assists in establishing, maintaining, and tracking budgets and expenses
• Plans, coordinates, and manages special projects as assigned
• Performs other related duties as assigned

Requirements

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

• Education: Bachelor’s degree in Public Administration, Business, Communications, Political Science, or a related field
• Experience: Two years of professional experience including customer service experience

Preferred Qualifications

• Experience working in government administration
• Experience working with budgets
• Project Management experience
• Ability to communicate fluently in English and Spanish

Skills & Abilities

• Knowledge:
  • General office equipment, including personal computers with related software applications
  • Composition, grammar, letter, and correspondence formatting
  • Budgeting procedures
  • Business English, spelling, and math
• Skills:
  • Strong interpersonal, problem solving, analytical, and managerial skills
  • Excellent customer service skills
  • Excellent organizational and time management skills
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars
  • Detail oriented
  • Research, analyze, and summarize data
  • Project management skills
• Abilities:
  • Establish and maintain effective working relationships with senior management, employees, and citizens
  • Handle sensitive situations with tact and diplomacy
  • Communicate effectively both verbally and in writing
  • Interpret and apply policies, procedures, and regulations
  • Resolve constituent issues effectively and efficiently

Working Conditions

• Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
• Physical Demands:
  • Light physical work requiring the ability to lift up to 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance
  • Occasional lifting and carrying of objects, walking, and standing
  • Vision for reading and interpreting reports and other written materials
  • Frequent hand/eye coordination for operation of computer keyboard and office equipment
  • Clear speech communication and hearing to maintain communication with department personnel and citizens
• Work Environment:
  • Works in a clean, comfortable environment
  • Evening and weekend hours may be required
• Equipment Used:
  • Frequently uses standard office equipment including computer, calculator, multi-line telephones, copy/fax machines, and postal equipment
  • This role may require the incumbent to occasionally use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment.
• Furlough Days: The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

Pay

The hiring range for this role is $64,000 - $80,000 annually.