Cosmetologist Hair and Nails Mandara Spa- Sign on Bonus Offered

Responsibilities

• Ensure proficiency in all services provided associated with area of expertise.
• Train and educate new and current (name of spa) technicians to maximize their understanding of (name of spa) services ensuring best practices are being used in room.
• Coordinate and execute the detailed, standardized, branded training program for all new hires.
• Update training materials as needed.
• Strive to ensure that all therapists within the lead techs discipline consistently produce the established retail/service goals.
• Work closely with the spa director to establish daily & weekly targets for the service group.
• Perform retail training and coach team to achieve the required sales to service retail penetration for specific department.
• Ensure all inventory levels and orders are accurate and meet the spa's needs based on volume.
• Ensure that all professional stock is distributed to the teams using the correct PAR levels to ensure the reduction in product waste.
• Coverage for shifts as needed.
• Professional supply order & receiving.
• Coordinate and staff off-site events.
• Conduct monthly meetings with technical staff per agenda.
• Maintain consistent communication via phone and e-mail with Spa Director.
• Periodically and randomly test each technician to ensure that treatments are being performed according to Steiner protocol and that Steiner Spa standards are being met across the board by all technicians.
• Attend monthly training/meetings with spa operations manager and/or spa director, in person or via phone conference for satellite locations.
• Mandatory attendance at all training sessions.
• Perform other job-related duties as reasonably requested by management.

Qualifications

• 3 – 5 years preferred experience working in a high end resort or urban spa environment.
• Computer literate.
• Excellent verbal communication skills.
• Must possess a minimum of 3-5 years of relevant experience.
• Must have received Cosmetology training from an accredited/approved massage therapy school.
• Thoroughly educated and understands the anatomy of skin and the effects of the specific techniques utilized in order to determine whether such application is contraindicated and/or to determine the most beneficial services to recommend to a given individual.
• Must possess a cooperative and positive attitude, exercising reason.
• Must possess excellent communication skills and provide legible and articulate communication.
• Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers.
• Demonstrates commitment to provide the highest quality skincare therapy to those who seek their professional service.
• Must be able to work nights, weekends and holidays as scheduled.
• Must be able to create, update and edit training manuals, protocols and tests.
• Must have current Hawaii cosmetologist license.
• Full benefits packaged offered to candidate selected including paid company holidays, medical and 401K plans.