Correspondence Manager

About the role

We are seeking a highly skilled Correspondence Manager with extensive experience supporting senior leadership within the Department of War (DoW), Joint Staff, or Service-level staff offices. In this role, you will use your experience to oversee correspondence and task management across the customer organization. This position is the central coordination point between higher-level and subordinate offices for the assignment, tracking, and completion of tasks, as well as the timely submission of required products. The ideal candidate is highly organized, detail-oriented, and able to manage multiple actions simultaneously while maintaining clear communication across stakeholders. This is a pivotal role that supports critical defense operations and strategic decision-making at the highest levels.

Responsibilities

• Serve as the primary correspondence and task management lead for industrial resilience in the DoW.
• Coordinate between higher headquarters and subordinate or supporting offices to assign, monitor, and close out taskings.
• Track suspense dates, required deliverables, and staffing timelines to ensure timely completion of actions.
• Manage the submission of products associated with assigned tasks, ensuring accuracy, completeness, and compliance with office standards.
• Maintain visibility on all incoming and outgoing correspondence, taskers, and action items.
• Communicate clearly with internal and external stakeholders to resolve issues, clarify requirements, and keep leadership informed of task status.
• Review correspondence and staff packages for format, completeness, and adherence to established guidance.
• Develop and maintain internal tracking systems, processes, and reporting mechanisms for correspondence and task management.
• Provide leadership with status updates, risk areas, and recommendations for improving workflow efficiency.
• Support the office in maintaining disciplined staff processes and effective coordination across multiple organizations.

Requirements

• 5+ years of experience working for the DoW or a Joint Staff office
• Experience developing deliverables such as executive-level briefings, information papers, and presentations
• Experience managing executive correspondence, tasks, action tracking, or staff coordination in a DoW or Joint Staff environment
• Experience with administrative and tracking tools used for correspondence and workflow management
• Ability to evaluate and oversee project execution across near-term, mid-term, and long-term assignments
• Ability to manage multiple