Corporate Treasury Operations- Payment Clearing - Settlement Operations - Salt Lake City - Vice President

About the role

Lead, mentor and develop a diverse team of professionals responsible for payment clearing, settlements and reconciliations of our Corporate, Retail, and Affiliate client flows. Manage performance and provide opportunities for growth and career progression.

Responsibilities

• Gain a solid understanding of various payment rails utilized by the firm like ACH, FEDWIRE, Checks, SWIFT, CHAPS, SEPA, FPS, RTP, etc. and apply the knowledge to lead/innovate in a dynamic and evolving banking landscape to optimize payment efficiency and reduce operational risks; measure impact through key metrics such as Objectives & Key Results (OKR) or Key Risk Indicators (KRI).
• Oversee day-to-day execution of operational controls performed by the team, to ensure timely settlement of payment across different payment rails, accurate reconciliation of books and records and prompt resolution of process exceptions; perform business-as-usual (BAU) approvals.
• Contribute to the development of a robust and resilient control framework that allows for effective risk management by applying proactive detection, prevention and mitigation measures for the firm and our clients.
• Collaborate with stakeholders across functions within Corporate Treasury; across divisions like Legal, Compliance, Product, Engineering; across the Operations Horizontal teams to enhance payment infrastructure, integrate new payment technologies, improve efficiency and deliver unparalleled client service.
• Participate in recruitment of top talent to keep the pipeline with resourcing that aligns with the divisions functional and strategic long-term goals.
• Participate in the firm’s Enterprise Risk Management Framework (ERMF); participate in external and internal audits to ensure adherence with payment scheme operating rules and banking regulatory requirements such as Nacha rules, OFAC, AML, etc.
• Manage and monitor Key Performance indicators related to payment processing including transaction success rates, throughput for self-clearing and communicate metrics to senior leadership.

Requirements

• Bachelor’s Degree or higher
• Minimum of 5 years of relevant experience in financial services, specifically control-side Operations
• Excellent verbal, written and interpersonal skills
• Understanding of global payment systems, regulatory frameworks and emerging financial technologies
• Ability to thrive in a dynamic, competitive, fast-paced environment while maintaining integrity and delivering excellence
• Proven track record in balancing competing priorities with challenging deadlines without compromising on the quality of outcome/result
• Demonstrated ability to respond flexibly to changes and handle unexpected challenges with a pro-active and solution-oriented approach
• Proven ability to create a positive and inclusive team environment where team members are respected, supported and celebrated
• Adept in conflict management through effective mediation and communication strategies
• Strong in networking and influencing decisions towards a shared goal/target for the division
• Proficient in MS Office applications and understanding applicability of business intelligence tools for automation of processes and reporting of metrics
• Ability to articulate technical content in simple language and adjust messaging to suit audience
• Intellectual curiosity and an open-minded approach to distill ambiguous situations, seek clarifications and deliver expected outcomes

Qualifications

• 10+ years’ experience preferably in payments, cash management and /or liquidity related functions in a product development or change management capacity
• Prior experience working for a large-size bank
• Prior experience working with external banks, payment network operators, vendors
• Strong judgment and problem solving; thinks ahead and anticipates situations
• Highly adaptable to change, especially in challenging situations
• Capability to effectively build network across global stakeholders; ability to influence
• Experience in strategic large-scale initiatives or transformation programs such as business sale conversions, scaling up newer/existing business, payments modernization

Skills

• Bachelor’s Degree or higher
• Minimum of 5 years of relevant experience in financial services, specifically control-side Operations
• Excellent verbal, written and interpersonal skills
• Understanding of global payment systems, regulatory frameworks and emerging financial technologies
• Ability to thrive in a dynamic, competitive, fast-paced environment while maintaining integrity and delivering excellence
• Proven track record in balancing competing priorities with challenging deadlines without compromising on the quality of outcome/result
• Demonstrated ability to respond flexibly to changes and handle unexpected challenges with a pro-active and solution-oriented approach
• Proven ability to create a positive and inclusive team environment where team members are respected, supported and celebrated
• Adept in conflict management through effective mediation and communication strategies
• Strong in networking and influencing decisions towards a shared goal/target for the division
• Proficient in MS Office applications and understanding applicability of business intelligence tools for automation of processes and reporting of metrics
• Ability to articulate technical content in simple language and adjust messaging to suit audience
• Intellectual curiosity and an open-minded approach to distill ambiguous situations, seek clarifications and deliver expected outcomes