VP, Treasury Management Operations

Responsibilities

• Collaborate with banking partners, Legal, Audit, and internal operational teams to ensure compliance with regulatory standards, governing agreements, and servicing requirements.
• Serve as the primary liaison with external banks on cash activity, account administration, system connectivity, and issue resolution.
• Oversee treasury-related systems, including the Trintech CheckFree application, banking platforms, reconciliation tools, and servicing system integrations supporting cash operations.
• Partner with Technology and Treasury teams to support system stability, enhancements, and user adoption.
• Oversee the opening, modification, and closure of bank accounts, ensuring appropriate access, controls, documentation, and system connectivity in accordance with governing agreements.
• Oversee cash management operations, including hard lockbox, soft lockbox, and springing lockbox structures, ensuring borrower cash is controlled, applied, and disbursed in strict accordance with loan documents, cash management agreements, and investor requirements.
• Serve as the escalation point for complex cash-managed loan issues, including borrower disputes, covenant triggers, sweep activations, and document interpretation matters.
• Partner with Client Relations on borrower communications related to lockbox structures, cash restrictions, and operational requirements.
• Monitor bank ratings and eligibility to ensure accounts are maintained with approved institutions in accordance with governing agreements.
• Document, maintain, and enforce procedures to ensure Corporate and Servicing compliance.
• Provide guidance and consultation to internal teams on servicing involvement in cash restrictions at the loan and investor level.
• Train and support staff on banking procedures, guidelines, and system updates impacting cash operations.
• Ensure the accuracy, completeness, and timeliness of monthly cash and banking reporting provided to management.
• Support internal and external audits, regulatory reviews, and investor inquiries by providing documentation and explanations related to banking activity, platforms, controls, and procedures.
• Participate in special projects and cross-functional initiatives related to servicing cash restrictions, system enhancements, and operational scalability.

Requirements

• Strong organizational, interpersonal, and leadership skills, with the ability to manage and develop teams across the U.S. and India.
• Excellent communication and collaboration skills, with the ability to work effectively with banking partners, auditors, and internal stakeholders.
• Proven ability to identify, analyze, and resolve complex operational and control issues, demonstrating strong research, analytical, and problem-solving skills.
• Effective time management skills, with the ability to prioritize, meet strict deadlines, and manage a high-volume, high-risk operational environment.
• Proficiency with financial systems, banking platforms, and reconciliation tools.
• Strong knowledge of regulatory standards, compliance requirements, and internal controls within a financial services environment.

Qualifications

• Master’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 10 years of relevant experience in treasury, banking, and/or cash management operations.
• Experience managing relationships with external banks and coordinating with internal and external stakeholders.
• Experience overseeing treasury-related systems and processes.
• Experience with cash management operations, including lockbox structures and cash restrictions.
• Experience with regulatory standards, compliance requirements, and internal controls within a financial services environment.

Skills

• Strong organizational, interpersonal, and leadership skills.
• Excellent communication and collaboration skills.
• Proven ability to identify, analyze, and resolve complex operational and control issues.
• Effective time management skills.
• Proficiency with financial systems, banking platforms, and reconciliation tools.
• Strong knowledge of regulatory standards, compliance requirements, and internal controls within a financial services environment.

Benefits

• Monthly paid volunteer hours and donation matching to benefit our communities.
• Employee Resource Groups that help you grow with us.
• Fertility and family planning services.
• Up to 12-weeks of fully paid parental leave.
• Mental health care, including free counseling sessions.
• We'll help you fund your learning journey with generous tuition reimbursement.
• Pet insurance discounts.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Hybrid work schedule available.