Corporate Travel Program Lead

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion.

Pay

The anticipated base pay compensation range for this position is $87,200.00 – $145,300.00. This role is eligible for an incentive target of up to 10%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program, which are subject to change.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Responsibilities

• Manage all aspects aligned to the Travel Program, including:
  • Identifying and leading opportunities to enhance and improve the travel program to be best in class
  • Managing supplier relationships and performance, ensuring service delivery, contract compliance, operational excellence, and continuous improvement through regular business reviews and performance monitoring
  • Analyzing program data, supplier performance, traveler feedback, and industry trends to identify opportunities to improve program effectiveness, reduce costs, mitigate risk, and enhance the traveler experience
  • Coordinating with key internal business partners and leaders at all levels of the organization (Manager to EVP) to enhance and improve program and policies
  • Identifying KPIs and associated measurements to measure success of the programs or progress towards functional objectives
  • Serving as the subject matter expert for the Corporate Travel Program, providing guidance and support to internal stakeholders and business partners on travel policies, systems, supplier offerings, and best practices

Requirements

• Bachelor's Degree or equivalent experience preferred
• 1+ years of relevant program management experience in indirect procurement programs such as fleet management, driver reimbursement, travel, purchasing cards, etc. preferred
• 3-5 years of experience in relevant field preferred
• Experience managing multiple internal business partner requests and prioritizing appropriately based on risk mitigation
• Experience developing business relationships and fostering collaboration with internal and external partners
• Experience handling confidential information with discretion
• Experience applying indirect purchasing principles and practices
• Experience navigating ERP Purchasing applications and the ability to research and extract role-related data points
• Experience creating program materials, including training and educational documents, and presenting to all levels of the organization
• Ability to lift 25 pounds
• Ability to travel up to 10% to various Grainger locations

Schedule

This is a Hybrid position requiring presence onsite at the Chicago or Lake Forest, IL Grainger offices two days per week.