Corporate Travel Professional

About the role

This position is for a Corporate Travel Professional who will coordinate and execute all aspects of corporate travel arrangements, including air, car, and hotel bookings, as well as handling changes and last-minute adjustments. The role requires strong Sabre GDS expertise, exceptional attention to detail, discretion, and the ability to manage complex, time-sensitive itineraries in a demanding environment.

Responsibilities

• Book and manage all aspects of corporate travel, including domestic and international travel (air, car, hotel, rail) using Sabre.
• Utilize Sabre and other travel management systems to optimize booking efficiency and traveler experience.
• Handle exchanges, refunds, and schedule changes.
• Manage GDS queues and maintain accuracy of bookings.
• Handle changes, cancellations, and urgent travel requests efficiently.
• Assist travelers with obtaining necessary documentation (passports, visas, etc.).
• Ensure compliance with company travel policies and industry regulations while accommodating traveler preferences when possible.
• Provide excellent customer service by addressing inquiries and resolving travel-related issues.
• Demonstrate strong attention to detail in all travel arrangements and documentation.
• Communicate clearly and professionally with travelers and internal stakeholders, both verbally and in writing.
• Work under a sense of urgency to meet tight deadlines and respond to immediate needs.
• At times, be available after hours to address urgent needs.
• Maintain strict confidentiality and discretion when handling sensitive traveler and corporate information.

Requirements

• Bachelor’s degree in business administration or related discipline, or commensurate work experience.
• Minimum 2 years of recent, hands-on Sabre GDS experience required.
• Experience with corporate/business and international travel preferred.
• Experience scheduling corporate aircraft via a schedule tool is a plus but not required.

Competencies

• Ability to work under pressure and respond quickly.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Strong organizational and time management.
• Excellent written and verbal communication.
• Attention to detail and accuracy.
• Proficiency in ticketing, exchanges, and fare rules.
• Experience with complex and international itineraries.
• Digital literacy.

Skills

• Sabre travel booking system proficiency.
• Travel planning and coordination.
• Ability to adapt to changing priorities and travel requirements.
• Documentation procedures.
• Data entry and recordkeeping.
• Problem-solving and issue resolution.

Benefits

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance & Long-Term Disability
• Supplemental Life & Short-Term Disability Options
• Prescription Drug Coverage
• Preventive Care Benefits
• Coverage for Eligible Dependents
• Benefits Available for Employees Working 30+ Hours/Week

Pay

$25 - $35 per hour