Corporate Travel Coordinator

About the Role

This Corporate Travel Coordinator role operates within Philippine travel/DMC operations spanning leisure, ticketing, tours, hotels, transfers, groups, and MICE. The position focuses on corporate travel planning and service, ensuring all travel arrangements are executed with precision in a dynamic, multi-faceted environment.

The role requires maintaining clear separation between confirmed facts, pending dependencies, and exceptions while coordinating corporate travel. Execution must leave a visible trail of source, owner, status, and next action, adhering to a corporate-focused, travel-focused, and coordination-owned work profile.

Responsibilities

• Document corporate travel coordination with supplier coordination, ensuring traceability of source, owner, status, and next action within Philippine travel/DMC operations.
• Maintain Shroff travel role documentation with status tracking, leaving a clear audit trail for all corporate travel activities.
• Reconcile reservation systems with deadline management, ensuring accuracy and timely updates for corporate travel arrangements.
• Coordinate documentation with reporting, ensuring all corporate travel activities are well-documented and accessible for review.
• Review quality control and workflow management, surfacing repeated errors before they lead to downstream rework.

Requirements

• Confidently use Shroff Travel Workflow Context and Travel Planning tools to support corporate travel coordination in a Philippine travel/DMC setting.
• Apply data accuracy without losing track of evidence or deadlines in a fast-paced corporate travel workflow.
• Document process compliance and issue escalation decisions, ensuring reasoning is clear and traceable.
• Exercise judgment in follow-up actions, particularly when corporate travel coordination depends on external confirmations rather than assumptions.
• Pass the role-specific handoff test by ensuring exception tracking, documentation, and cross-functional coordination are current and accurate.

Pay

Base salary: $42,000–$65,000 per year.

Schedule

Full-time, associate-level position. 100% remote within the United States.