Corporate Trainer, IT (Digital Learning & Technology Enablement)

Job Responsibilities

Design, develop, and maintain interactive, multimedia training solutions using modern authoring platforms (e.g., Articulate 360, Rise, Storyline, Adobe Captivate)

Create high-quality learning assets, including eLearning modules, microlearning content, simulations, job aids, videos, and guided walkthroughs

Ensure training content aligns with adult learning principles, accessibility standards, and user-centric design

Partner with leadership and business stakeholders to assess training needs, identify skill gaps, and align learning strategies with organizational priorities

Design role-based and persona-driven learning paths to support technology adoption across the enterprise

Deliver engaging and high-impact training across multiple formats, including virtual instructor-led (VILT), classroom, hybrid, and self-paced digital learning

Facilitate sessions for all employee levels, including senior leadership, focusing on enterprise tools, cybersecurity, and best practices

Leverage modern tools (e.g., polls, breakout rooms, interactive simulations) to increase engagement and retention

Measure training effectiveness using KPIs, learner analytics, surveys, and performance metrics

Continuously optimize content and delivery methods based on learner feedback, data insights, and emerging technologies

Incorporate modern learning trends such as microlearning, blended learning, and just-in-time training

Support enterprise initiatives (e.g., M365, Box, ServiceNow, security tools) through training, onboarding programs, and adoption campaigns

Provide white-glove support and coaching for executives and high-impact user groups as needed

Enable employees to apply new skills through hands-on learning, real-world scenarios, and guided practice

Collaborate with TDS teams, HR, and business leaders to ensure training programs drive adoption, improve productivity, and support organizational transformation efforts

Contribute to change management and communication strategies for major technology rollouts

Continuous Learning & Innovation

Stay current with emerging technologies, enterprise tools, and digital learning innovations

Requirements

Bachelor’s degree

A minimum of 3 years of experience in corporate IT training, instructional design, or digital learning development

Demonstrated experience with eLearning authoring tools such as: Articulate 360 (Storyline, Rise), Adobe Captivate, video creation/editing tools (e.g., Camtasia, Adobe Creative Suite)

Strong knowledge of enterprise technologies such as Microsoft 365, Box, ServiceNow, Adobe Acrobat, and collaboration platforms

Experience with Learning Management Systems (LMS) and reporting/analytics tools