Corporate Trainer

About the role

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

Responsibilities

• Train identified staff in the agency EHR including general navigation and system overview, and position-specific navigational tasks.
• Classroom management, real-time problem-solving, and collaboration with employee supervisors to communicate concerns or needs.
• Incorporate principles of adult learning in the design and delivery of effective training.
• Incorporate EHR functionality changes into training curriculums.
• Assist with training existing staff in preparation for EHR promotions and other functionality / improvement changes across the agency.
• Aid in testing new internal workflows in the EHR system.
• Maintain, revise, and collaborate to create and update all training materials and content (checklists, flowcharts, screen shots, training videos) in UKG Pro Learning and SharePoint.
• Complete training set up including creating patient charts, scheduler templates, etc.
• Coordinate with Employee Services Department (ES) and Information Technology (IT) to monitor anticipated new hires each month (total numbers and positions).
• Provide feedback to trainees as needed and respond to questions and concerns during training.
• Provide virtual office hours availability to support staff navigation needs. In-clinic support may be provided dependent on the needs of the staff member.
• Attend monthly department meeting, regularly scheduled training meetings and supervision.
• Participate in any committees relating to training content (where applicable).
• Perform other related duties and activities as required.

Qualifications

• Bachelor’s degree in a human services related field required.
• Prior experience in training or instructional design preferred.
• Behavioral health work experience preferred (e.g., hospital inpatient, residential, counseling office, mental health/substance use treatment services).
• Knowledge of Millennium EHR system is highly desirable; prior experience with this or similar systems (e.g. Epic, NextGen) is advantageous.

Benefits

Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.

Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.

Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.

Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!

Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.

Student Loan Assistance: We help pay off our team members’ student loans every month. One year after joining, you’ll have been able to pay off an extra $600!

Paid time off and paid holidays!

Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

Pay

The range of pay for this position is $22.00 - $23.50. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

Schedule

This is a full-time position, Monday – Friday. Hours may vary to support training needs and may include evenings.