Corporate Trainer

About the role

Join a growing team at FHC, a family-owned company with over 26 years of service excellence. We are seeking an experienced and engaging Corporate Trainer to join our team and help employees develop the skills and knowledge needed to succeed.

Responsibilities

• Aid managers in determining training needs and scheduling training sessions
• Design effective training programs and update as needed
• Create and prepare educational materials such as PowerPoint presentations, SharePoint content
• Support and mentor new employees
• Keep attendance and other records
• Conduct evaluations to identify areas of improvement
• Maintain records of training
• Attend client working sessions/meetings/training as needed

Requirements

• Proven experience as corporate trainer
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new techniques in corporate teaching
• Proficient in MS Office (esp. PowerPoint); e-learning software is an asset
• Phenomenal communication, presentation, and public speaking skills
• Organizational and time management abilities
• Critical thinking and decision making
• Prior call center experience preferred
• Bachelor's degree (B.A. or B.S.) in Business, Human Resources, Education, Organizational Development, Finance, or a related field
• Training or Learning & Development certifications (e.g., CPLP/CPTD) preferred