Corporate Services Admin - Facilities Program Manager

About the role

Directs real estate activities for purchases, sales and leases. Works with business owners on site location, design, planning, construction, space leasing, property management and maintaining the professional appearance of the interior and exterior of properties. Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials, and other related costs. Ensures the optimal utilization of the organization's facilities. Assesses and evaluates the physical space requirements of the organization and recommends plans to meet needs. Ensures proper functioning of facilities through ongoing inspection and maintenance.

Responsibilities

• Attend and participate in senior level management operations meetings.
• Participate in project management teams to support operations and credit union departments.
• Review, analyze, and take appropriate actions on recommendations for efficiency and soundness.
• Ensure senior management is immediately informed of any credit union facilities performance issues.
• Cook up site selection with business owners for new locations and tour of properties.
• Negotiate letters of Intent, leases, purchases and sales for branches, Home Loan Centers, Headquarters buildings and off-site ATM’s.
• Work with legal on property documentation including leases and purchase/sale of properties.
• Manage the services for repair, maintenance, and standards of all facilities.
• Responsible for vendor selection; work scheduling and corporate-wide scheduling of various internal and external trades.
• Coordinate vendors to complete project tasks within schedule and budget.
• Ensure facilities are maintained to Golden 1 standards.
• Cook up daily activities of facilities team and provide assistance where needed.
• Work with management, financial, security, marketing and IT teams to support facility program execution.
• Develop facilities program plan, budget, schedule and scope.
• Monitor, manage, and control expenses and allotted budgets.
• Develop and ensure program management standards and methodologies to achieve program goals.
• Perform resource allocation and workload assignments.
• Perform business contract negotiations.
• Develop best practices to improve program performance.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy, anti-money laundering, and other laws appropriate to the position.
• Research, analyze, and prepare project forms for project approval process.
• Manage all new and ongoing projects related to Corporate Facilities functions.
• Maintain and develop a professional network with vendors and other credit unions management teams.
• Review, recommend and negotiate vendor’s contracts.
• Prepare periodic verbal and written updates of department for management.
• Maintain professional vendor partners for the credit union products and services.
• Foster a positive and engaging work environment by inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision and core values.
• Handle other duties as may be assigned.

Qualifications

• Bachelor’s Degree in related field. Additional work experience may be considered in lieu of a 4 year degree.
• Seven years or more experience in a corporate facilities management. 5 years or more of progressively responsible direct management and supervisory experience within a credit union, financial institution, or retail environment.
• Strong verbal, written communication skills.
• Strong Managerial, leadership, organizational and time management skills.
• Strong lease management and negotiation skills.
• Human Resources skills related to staff management.
• Excellent member relations skills a must.
• Strong facilities management of geographical dispersed locations.
• Strong Project management or project team experience.
• Skills and knowledge in preparing RFP for vendor services.
• Strong knowledge in PC, email, Word, Excel, Microsoft Project software, Facsimile machine, mail equipment, etc. required.
• Demonstrated knowledge in commercial real estate, project management, building/facility maintenance, and property management.
• Basic knowledge of property appraisal and leasing.
• Well-developed organizational skills.
• Degree in property management/real estate and/or certifications in CPM & RPA a plus.