Corporate Relocation Coordinator
Ward North American · San Antonio, TX · 5 days ago
On-siteCustomer Service$18.5–$20/hrFull-time
Essential Duties and Responsibilities
- Manage relocations end-to-end with a focus on customer experience
- Guide customers and set clear expectations throughout the process
- Communicate with customers, teams, and partners at every stage
- Stay organized with daily tasks, emails, and milestones
- Identify and escalate issues as needed
- Maintain accurate documentation and service authorizations
- Work across multiple CRM and operational systems simultaneously
- Utilize Excel for estimating and report updates
- Manage communication through Outlook and internal platforms
- Maintain a high level of data accuracy and attention to detail across all systems
Qualifications & Experience Required
- 1-2+ years of customer service or related experience
- Strong communication, organization, and multitasking skills
- High attention to detail and accuracy
- Comfortable working in a fast-paced, system-driven environment
- Ability to build relationships and problem-solve effectively
- Moving/relocation experience is a plus
Supervisory Responsibilities
This role has no direct supervisory responsibilities.
Physical Demands
- Sit
- Use hands to finger, handle, or feel
- Talk or hear
- Occasionally lift and/or move up to 10 pounds
- Close vision, color vision, and ability to adjust focus required
Work Environment
- The noise level in the work environment is usually mild.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.