Corporate Leasing Manager

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description

The Corporate Leasing Manager provides strategic leadership, oversight, and hands-on support for leasing and marketing activities across The Community Builders’ affordable, mixed-income, and market-rate housing portfolio, with a primary focus on affordable housing operations and compliance-driven environments. This hybrid role is primarily based out of one of TCB’s corporate office locations and requires regular collaboration across regions, departments, and properties with up to 50% travel required.

Essential Functions

• Provide leadership, direction, and oversight for corporate leasing functions across TCB’s affordable, mixed-income, and market-rate housing portfolio.
• Manage, mentor, and support Corporate Leasing Specialists and other leasing and marketing staff as assigned.
• Develop, implement, and oversee training plans and ongoing professional development for corporate leasing staff to ensure consistent standards, skill growth, and strong performance.
• Develop, implement, and oversee portfolio-wide leasing and marketing strategies for new developments, lease-ups, and stabilized communities.
• Collaborate closely with the Director of Leasing and Marketing to align departmental goals with organizational priorities, performance targets, and budgets.
• Oversee the development, execution, and evaluation of annual leasing and marketing plans that reflect local market conditions and organizational objectives.
• Leverage technology to improve leasing systems, workflows, data accuracy, efficiency, and overall customer experience.
• Ensure the effective use of digital and non-digital advertising strategies, including online listing services, social media, email campaigns, print materials, signage, direct mail, transit advertising, community outreach, and grassroots engagement.
• Analyze leasing, marketing, and occupancy data to identify trends, risks, and opportunities; recommend and implement corrective actions as needed.
• Prepare and review reports related to occupancy, leasing performance, traffic, conversion, and marketing effectiveness.
• Apply deep knowledge of affordable housing programs, regulations, and compliance requirements to guide leasing and marketing strategies, training, and operational decision-making.
• Promote and help build a strong, customer-focused culture aligned with TCB’s mission and values.
• Lead and support training initiatives for onsite and corporate staff related to leasing standards, customer service initiatives, and technology tools.
• Ensure compliance with Affirmative Fair Housing Marketing Plans (AFHMPs), Fair Housing laws, Tenant Selection Plans (TSPs), and all applicable regulatory, funder, and internal policy requirements.
• Coordinate and manage relationships with external vendors, agencies, consultants, and community partners.
• Travel to communities as needed to support leasing operations, including lease-ups, occupancy challenges, staff coverage needs, trainings, and implementation of leasing and marketing strategies.
• Partner with marketing to develop effective campaigns that result in quality traffic.
• Monitor closing ratios and file processing accuracy of Corporate Leasing teams.
• Provide training on Mystery Shops and lead customer service campaigns.
• Provide hands-on support during periods of increased leasing demand, operational transition, or staffing gaps to help minimize vacancies and maximize occupancy.
• Lead or support special projects and cross-departmental initiatives related to leasing, marketing, customer service, or portfolio performance.
• Track and circulate leasing reports.
• Support leasing functions during lease ups or at communities experiencing staffing shortages, manage documents, conduct move-in interviews, organize open houses, etc.

Knowledge, Skills, and Abilities

• Strong knowledge of leasing and marketing practices within affordable housing environments, including compliance-driven operations.
• Demonstrated experience managing and developing teams through coaching, training, and performance management.
• Ability to balance strategic planning with hands-on execution.
• Demonstrated ability to leverage technology to improve systems, processes, and outcomes.
• Experience with Rent Café, Yardi Voyager, and/or similar property management platforms.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Knowledge of Fair Housing laws, AFHMP requirements, tenant selection plans, and affordable housing compliance standards.
• Strong organizational skills and ability to manage multiple priorities across a diverse portfolio.
• Demonstrated commitment to customer service excellence and mission-driven work.
• Ability to manage team and coach employee development.

Physical Demands & Work Environment

While performing the duties of this job, the employee is routinely required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; and occasionally stoop, kneel, or reach. The employee will be required to travel to properties and corporate offices as business needs dictate. This is a hybrid role, with an expectation of regular presence in a designated corporate office location. The employee may occasionally lift and/or move up to 20 pounds.

Education & Experience

• Bachelor of Arts or Science degree preferred, or 8+ years of progressive experience in leasing or property management within affordable housing, including regulated housing programs (e.g., LIHTC, HUD, HOME).
• Prior experience managing teams and leading portfolio-wide initiatives required.
• Prior experience working within mixed-income or blended portfolios strongly preferred.
• Prior experience managing teams and leading portfolio-wide initiatives required.
• Prior experience working within affordable housing environments required.

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

Salary

$90k

Equal Opportunity Employer