Corporate Donations Manager

About the Role

Responsible for establishing, coordinating, and administering a Corporate & Community Donations Program that will yield additional high-quality donations for GWH. Builds lasting partnerships with local businesses, civic groups, and community-based organizations. Through these relationships, set up donation drives, campaigns, and pickups that result in high-quality donations for Goodwill Houston.

Responsibilities

• Cultivate, maintain, and manage the Corporate & Community Donation Program through building lasting relationships in our community with other retailers, distributors, corporations, estate companies, nonprofit organizations, churches, schools, colleges, universities, etc.
• Research to continually identify, cultivate, and steward new donor relationships as part of an overall donor acquisition strategy.
• Work closely with the Transportation Department to ensure equipment and material drop-off and pickups, and donation pickups are executed efficiently and effectively.
• Work closely with the New Goods Department to ensure corporate donations are processed efficiently and effectively.
• Use CRM system to track all corporate and community donors, including their contact information, relationship details, donations, stewardship preferences and status, etc.
• Track all corporate and community donations, including quantity, weight, estimated value, sell-through rate, etc.
• Track all donation drives, conduct site visits, and follow up with donation drive contacts.
• Work closely with Marketing, Public Relations, and Transportation to ensure donation drives are executed efficiently and effectively.
• Make business-to-business contacts by telephone, email, mail, and in group network settings to form partnerships that result in corporate donations and donation drive events.
• Work closely with the Director of Donation Acquisition (DDA) to identify industries and companies that would be good targets for potential corporate donations, including electronics, computers, and other e-commerce worthy items, using various research methods such as business groups, industry newsletters, etc.
• Work with the Director of Donation Acquisition to identify the most needed/sellable items that will generate revenue for the agency.
• Work with the Donor Relations Specialist on executing donor cultivation and stewardship initiatives.
• Represent Goodwill Houston as the Donor Ambassador at community and professional engagements, and donor events.
• Provide frequent communication with the DDA and senior leadership on planned activities and metric-driven results.
• Educate GWH associates on the donations process to ensure they are providing business leads that may assist the donation flow.
• Performs other duties as assigned by management.

Additional Responsibilities

• Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
• Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual, dependable, and maintain a professional appearance.
• Maintain a high level of confidentiality.
• Must safely perform work; maintain good housekeeping standards and ensure all aisles and pathways to fire exits are clear and free of clutter.
• Adheres to local, state, and federal laws and regulations.

Qualifications

• A bachelor's degree in business administration, communication, or a related field is preferred.
• A minimum of three (3) years of professional experience focused on relationship building, a nonprofit fundraising or events setting is preferred.
• Excellent computer skills (proficient in Microsoft Office and CRM software).
• Ability to communicate, read, and write in English.
• Good time management and organizational skills.
• Ability to communicate and interact well with a variety of personality types.
• Must have a valid TX Driver's License.

Key Performance Indicators (KPI)

• Top (30) target industries, companies, organizations and geographic areas identified in first sixty (60) days
• Five (5) new corporate partners in the first year
• Five (5) recurring corporate partners in the first year
• Forty (40) corporate donations in the first year
• Donor Strategy Development: Completion and approval of a comprehensive corporate donor cultivation and stewardship strategy plan in the first sixty (60) days
• Solicitation Campaign Strategy: Development and documented test results of targeted donation solicitation campaigns in the ninety (90) days
• Long-term Strategic Plan: Implementation of a long-term targeting strategy based on campaign test results in the first ninety (90) days
• Partnerships and Acquisition: Development and 90% retention of new partnerships, donation acquisition partnerships, and completion of targeted donation goals in the first eighteen (18) months

Physical Requirements/Work Environment

• Ability to sit, stand, bend, and reach.
• Ability to lift, push, pull up to 40 lbs.
• Able to spend most working hours at a computer.