Corporate Director of Food and Beverage
About the role
Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country's best markets, White Lodging offers a dynamic environment where talent thrives and careers are built. We are seeking a Full Time Corporate Director of Food and Beverage to serve as a key contributor across the White Lodging Food and Beverage portfolio. In this senior F&B leadership role, you will oversee training programs, new restaurant openings, beverage development, corporate communications, and organizational strategy across a dynamic multi-property hospitality portfolio. The ideal candidate has 5+ years of proven success as a high-volume restaurant General Manager, strong P&L management skills, and a passion for developing teams and driving operational excellence. This is an exceptional opportunity for an experienced Food and Beverage leader ready to make a broad, strategic impact across one of the country's premier hotel and restaurant management companies.
Responsibilities
- Training Support the WLW Restaurant Manager Training Program
- Provide support, organization and mentorship for Restaurant Managers and Chefs participating in the Manager Flight Plan, holding training update calls at minimum monthly during training
- Keep all trainees on schedule and hold properties accountable for knowledge checks and statuses throughout the program
- Place new managers with appropriate trainers when one is not readily available at home property
- Oversee and support the WLW FOH and HOH Associate Training Programs
- Develop and maintain the WL Hourly Certifications for F&B associates with the Corporate Training and Development Team
- Execute quarterly training and directional meetings for Restaurant GMs with the Sr. Corp. Director of Food and Beverage
- Perform "Train the Trainer" and "White Lodging Way" training sessions in all markets annually or biannually depending on need
- New Store Openings
- Participate in all Restaurant Critical Path task lists and calls, assisting the property and guiding them through tasks as needed
- Participate in all Pre-Opening Training and create training materials and standards
- Coordinate and lead strategic and tactical communication with restaurant and hotel executive leadership and regional/corporate sales/F&B/marketing departments to ensure critical path milestones are being hit
- Finalize and publish online all training materials, service standards, and brand execution for future reference and accountability
- Lead the formulation of preopening orders, including but not limited to: dishware and serviceware, menu presentations, branded collateral, and uniforming; execute all orders within budget and branding guidelines
- Corporate Communications & Marketing
- Develop, initiate, distribute, and manage an Internal Communications cadence (newsletters, dashboards, etc.)
- Represent WL F&B in Marketing Activation Planning, Retailing, Execution as well as approval of plans
- Participate in restaurant and market-specific F&B activation strategy sessions as directed; provide on-going oversight and management supervision of annual F&B Activation Workbooks
- Offer guidance and communication to properties regarding: Pass-On Logs, Coyle Audits, and Revinate reports; guide action plans and follow up on opportunities with on-premise leaders
- Beverage
- Execute all Cocktail R&D and concept development in partnership with the Sr. Corp Director of Food and Beverage and VP of Food and Beverage
- Manage Beverage Inventory Management Systems, BevSpot, etc.
- Update, oversee and manage the Corporate Beverage program and maintain relationships with national vendors
- Conduct new menu tastings for beverage development, including seasonal updates and new concepts
- Oversee and manage recipe database, maintaining current records on the Intranet
- Lead cocktail counsel in developing innovative ideas and following beverage trends
- Systems and Processes
- Maintain all data and resources including training materials, beverage & food recipe databases, restaurant concept library, and discipline SOPs
- Participate in WLW audits alongside RVPs in each region
- Communicate and offer follow-up and action