Corporate Dining Operations Coordinator

The Corporate Dining Operations Coordinator supports daily operations within a corporate dining environment, ensuring high-quality service delivery, supplier performance, and operational excellence. This role is responsible for coordinating with third-party suppliers, monitoring service level agreements (SLAs), supporting financial tracking activities, maintaining operational records, and assisting with issue resolution. The ideal candidate is a hospitality professional with strong financial acumen, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. ResponsibilitiesSupport day-to-day corporate dining operations and service delivery.Coordinate activities with third-party suppliers, contractors, and service partners.Track supplier performance against service level agreements (SLAs), key performance indicators (KPIs), and service standards.Assist with invoice review and approval, cost tracking, and basic budget monitoring.Maintain accurate operational reports, logs, and records.Communicate professionally with vendors, internal stakeholders, and team members.Support issue resolution and follow up on service concerns to ensure timely closure.Help ensure compliance with food service, safety, and company standards.Identify opportunities to improve service efficiency and enhance the customer experience.Provide administrative and operational support as needed.EducationHigh school diploma or equivalent required.Associate degree or equivalent experience preferred.RequiredMinimum of 5 years of hospitality experience.Experience in corporate dining, food service, catering, or similar hospitality operations.Experience managing or supporting third-party suppliers and service providers.Understanding of service level agreements (SLAs) and supplier performance tracking.Strong financial acumen and cost-conscious mindset.Proficiency with computers and standard business software, including Microsoft Office.Strong interpersonal skills with the ability to build effective working relationships.Excellent organizational, communication, and problem-solving skills.Ability to manage multiple priorities in a fast-paced environment.PreferredExperience supporting supplier scorecards, service reporting, or KPI tracking.Experience with invoice processing, budget support, or vendor reconciliation.Knowledge of workplace dining operations, catering, or food service compliance requirements.Familiarity with reporting tools and basic data analysis.Core CompetenciesHospitality service mindset.Supplier management and relationship building.Financial awareness and cost management.Attention to detail and organizational excellence.Collaboration and teamwork.Accountability and ownership.Continuous improvement and process optimization.Additional InformationPosition supports corporate dining operations within a professional workplace environment.Requires regular interaction with suppliers, service providers, and internal stakeholders.Strong customer service orientation and professionalism are essential.Ability to adapt to changing operational priorities and business needs.Requires adherence to company policies, food service standards, and safety requirements.