Corporate Credit Director

Responsibilities

• Establish and manage credit limits and payment terms in line with company policy and risk tolerance.
• Manage credit insurance requirements, including evaluating coverage needs, monitoring insured credit limits, coordinating policy compliance, and supporting claims documentation when required.
• Maintain accounts receivable aging and proactively manage collections to minimize past due balances and bad debt.
• Partner with Finance and Treasury to support cash flow management by improving collections performance, forecasting customer payment trends, reducing past due balances, and identifying risks that may affect working capital.
• Create, maintain, communicate, and enforce strong credit policies and procedures that promote consistency, compliance, scalability, and appropriate risk controls across all business units and locations.
• Lead credit and collections activity in a decentralized environment, coordinating with teammates and stakeholders spread throughout the U.S. and Canada to ensure alignment, accountability, and timely issue resolution.
• Provide leadership, coaching, guidance, and escalation support to both direct reports and indirect credit resources supporting approximately 27 plant locations.
• Operate effectively across multiple ERP platforms, ensuring credit data, customer master information, credit holds, payment terms, and reporting are accurate, timely, and consistently maintained.
• Recommend and execute legal or third-party actions on delinquent accounts when necessary.
• Collaborate with auditors and provide necessary documentation during internal and external audits.
• Generate and present reports on AR status, credit exposure, and risk analysis to senior leadership.
• Establish, maintain, and report credit and collections KPIs for senior leadership, including metrics related to DSO, aging trends, past due balances, credit exposure, collections effectiveness, bad debt risk, and policy compliance.
• Support accounts receivable securitization requirements by ensuring eligible receivables, reporting, customer documentation, dispute tracking, credit memo activity, and compliance-related data are accurate and available for internal stakeholders and external financing partners.

Qualifications

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• 10+ years of experience in credit management, preferably in a manufacturing or B2B environment
• Strong understanding of credit principles, financial statement analysis, and risk evaluation
• Knowledge of credit insurance programs, including insured limits, policy requirements, claims support, and coordination with insurers or brokers
• Understanding of cash flow management, working capital impact, collections forecasting, and how accounts receivable performance supports broader financial objectives
• Familiarity with accounts receivable securitization requirements, including receivable eligibility, reporting accuracy, customer dispute tracking, documentation controls, and compliance support
• Experience working across multiple ERP systems and credit/collections technology platforms; ability to navigate fragmented data environments and standardize processes where possible
• Experience with Bectran or similar customer onboarding, credit application, credit workflow, and credit automation tools is a plus
• Demonstrated experience reading, interpreting, and evaluating commercial credit reports from Experian, Dun & Bradstreet, CreditSafe, and other credit data providers
• Proven ability to create, maintain, and enforce credit policies and procedures across a complex, multi-location organization
• Experience leading teams in a decentralized environment, including both direct reports and indirect resources located across multiple plants, regions, or business units
• Excellent communication, negotiation, and leadership skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Familiarity with lien rights and collections laws is a plus
• Knowledge of bankruptcy laws and creditor rights, including proof of claim filings, preference action defenses, critical vendor status, and coordination with legal counsel on bankruptcy matters
• Advanced Excel skills for financial modeling and data analysis
• Ability to establish, track, analyze, and communicate credit and collections KPIs for senior leadership, including performance trends, risks, and recommended actions