Corporate Client Service Specialist

About the role

You will be working in our Carson City, NV location providing support and service to clients by receiving and processing orders related to corporate public record filings and document retrieval. This role involves working full-time from 8:30am to 5:30pm PST, Monday through Friday.

Responsibilities

• Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Utilize systems to “build” transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing
• Generate proposals for clients, including fees and turnaround expectations
• Access public record websites to file and retrieve publicly recorded documents
• Review, prepare, and submit filings, paying close attention to rules and regulations
• Maintain clear records throughout transactions to ensure accurate results and invoicing

Requirements

• You have direct and relevant industry experience in nationwide corporate transactions, including, but not limited to, formations, mergers, conversions, qualifications, amendments, dissolutions, withdraws, and document retrieval.
• Preferred: You have 5+ years of experience in corporate public record filings and document retrieval.
• Strong organizational and time management skills: Ability to multi-task and prioritize projects / assignments, strong attention to detail, and a reasonable sense of urgency.
• Excellent communication skills: Verbal and written communication skills, professional and friendly manner with clients, coworkers, correspondents, and others.
• Adaptable: Eager to use new tools and learn new processes and technologies, able to adapt to changing priorities, and address any challenges that may arise.
• Coachable: Ability to retain and implement instruction and training, open to learn and navigate our current processes and systems, not afraid to ask questions.
• Positive attitude: Positive attitude, courteous and polite, especially when navigating through difficult conversations, problems, or complaints.
• Team player: Able to work in both a team and independent setting, foster support and dependability towards your peers while also getting individual tasks done within specific time constraints.
• Reliable: Able to work during our regular business hours in our Carson City office, punctual individual, and able to follow an assigned work schedule, maintain client confidentiality at all times.
• Technical competencies: Comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
• Office environment: Able to remain in a stationary position 75% of the time.

Qualifications

• You have a high school diploma or equivalent.
• You have a valid driver’s license and reliable transportation.
• You have a good understanding of Microsoft Office Suite.
• You have a good understanding of Adobe PDF documents.

Skills

• Microsoft Office Suite
• Adobe PDF documents

Benefits

• $26.00 to 35.00 hourly rate
• Discretionary bonus awarded annually, depending on company and individual-level performance, typically 4 weeks of pay
• Medical plans to choose from including a 100% employer-paid option for the employee
• Dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• Office team events and learning development opportunities

Pay

$26.00 to 35.00 hourly rate

Schedule

Full-time, Monday through Friday, 8:30am to 5:30pm PST