Corporate Client Service Specialist

About the role

You will be working in our Brighton, CO location providing support and service to clients by receiving and processing orders related to corporate public record filings and document retrieval. This role involves working full-time from 9am to 6pm MST, Monday through Friday.

Responsibilities

• Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Utilize systems to “build” transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing
• Generate proposals for clients, including fees and turnaround expectations
• Access public record websites to file and retrieve publicly recorded documents
• Review, prepare, and submit filings, paying close attention to rules and regulations
• Maintain clear records throughout transactions to ensure accurate results and invoicing

Requirements

• You have direct and relevant industry experience in nationwide corporate transactions, including, but not limited to, formations, mergers, conversions, qualifications, amendments, dissolutions, withdraws, and document retrieval.
• Preferred: You have 5+ years of experience in corporate public record filings and document retrieval.
• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with clients, coworkers, correspondents, and others.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
• Positive attitude: You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
• Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
• Reliable: You are able to work during our regular business hours in our Brighton office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
• Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
• Office environment: You are able to remain in a stationary position 75% of the time.

Qualifications

You have a high school diploma or equivalent. You must be able to read, write, and speak English. You must be able to perform the essential functions of this job with or without reasonable accommodation.

Skills

Microsoft Software (Outlook, Word, and Excel), Adobe PDF documents, public record websites, filing and retrieving documents, communication skills, problem-solving skills, organizational and time management skills, adaptability, and reliability.

Benefits

• $26.00 to 35.00 hourly rate
• Discretionary bonus awarded annually, depending on company and individual-level performance, typically 4 weeks of pay
• Medical plans to choose from including a 100% employer-paid option for the employee
• Dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• Office team events and learning development opportunities

Pay

$26.00 to 35.00 hourly rate

Schedule

Full-time, Monday through Friday, 9am to 6pm MST