Corporate Admin - Claims
TEKsystems · Rochester, NY · 1 mo ago
On-siteAdministrative$15–$16/hrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use ul/li for lists, p for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Keep substantive info.
We need to parse the posting.
Key info:
- Title: Claims Support Specialist (but not used as heading)
- Location: Rochester, NY (100% On-Site)
- Schedule: Monday-Friday | 8:00 AM - 4:30 PM
- Job Type: Contract position
- Pay: $15.00 - $16.00/hr
- Benefits: list: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)
- About the role: description: "Ready to launch your career with a stable company that invests in its employees? We're seeking a Claims Support Specialist to join a growing team and help deliver exceptional customer service during the claims process. This is a fantastic opportunity for recent graduates, customer service professionals, or anyone looking to transition into a corporate environment with long-term advancement potential."
- Responsibilities (What You'll Do): bullet list of duties.
- Requirements (What We're Looking For): bullet list.
- Why This Opportunity Stands Out: bullet list of benefits/perks (maybe could be under Benefits or separate section? It's more like selling points). Could be under "Benefits" but we already have benefits list; but we could treat as "Why This Opportunity Stands Out" as a section maybe "Benefits"? However we already have a Benefits section for tangible benefits. The "Why This Opportunity Stands Out" includes things like great entry point, training, stable organization, family-oriented culture, consistent schedule, opportunities for internal advancement, long-term career potential. Some of these overlap with schedule and benefits. Since schedule is already covered, we could incorporate those points into appropriate sections: e.g., schedule under Schedule section; training maybe under About the role or Requirements? But we must not invent sections; we can include a section only if posting has real specific content. The "Why This Opportunity Stands Out" is a list of specific content; we could make a section like "Why This Opportunity Stands Out" but the allowed headings are limited to About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems we should only use those headings. So we need to map content to those headings. "Why This Opportunity Stands Out" could be part of About the role or Benefits? It includes training, stable organization, family-oriented culture, schedule, advancement, career potential. Some of these are already covered: schedule (Schedule), benefits (Benefits). The rest could be placed under About the role (as prose) or maybe under Requirements? Probably better to incorporate into About the role as additional prose. We must not create headings for filler like "commensurate with experience". Not needed. We need to include Pay and Benefits sections only if posting actually states them. Yes. Schedule: we have Monday-Friday 8:00 AM - 4:30 PM. We should also include Job Type? Not a heading; maybe we can include in a short p under About the role or as a separate paragraph? The instruction says do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Job type is minor metadata; we can include in a p. Location also minor metadata; could be in p. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to output something like:
About the role
Ready to launch your career with a stable company that invests in its employees? We're seeking a Claims Support Specialist to join a growing team and help deliver exceptional customer service during the claims process. This is a fantastic opportunity for recent graduates, customer service professionals, or anyone looking to transition into a corporate environment with long-term advancement potential. This is a Contract position based out of Rochester, NY (100% On-Site).
Responsibilities
- Serve as a point of contact for customers, answering questions and providing support
- Handle inbound and outbound phone calls with professionalism and empathy
- Enter and update claim information within company systems
- Assist with documentation, records management, and administrative support
- Coordinate and distribute mail, schedule meetings, and support office operations
- Work closely with claims professionals to ensure timely and accurate customer service
- Help customers navigate the claims process and connect them with the right resources
Requirements
- Strong customer service and communication skills
- Positive attitude and willingness to learn
- Ability to stay organized and manage multiple priorities
- Comfortable working with computers and office applications
- Dependable, professional, and eager to grow within an organization
- Prior customer service experience is a plus, but entry-level candidates are encouraged to apply
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Pay
The pay range for this position is $15.00 - $16.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Schedule
Monday-Friday | 8:00 AM - 4:30 PM (fully onsite)
We should also maybe include a short paragraph about eligibility note: "Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms." That's substantive; we could include under Benefits as a p after the list. Also note about "If eligible, the benefits available for this temporary role may include the following:" we already listed. We should not include boilerplate like EEO, legal, etc. We need to ensure we don't repeat job title as heading. We must output only HTML fragment, no markdown fences. Let's craft final HTML. Check for any duplicated lines: we have not included application deadline etc. That's not substantive? It's maybe minor metadata; we could drop. We should preserve all substantive info: The posting includes "Application Deadline This position is anticipated to close on Sep 18, 2026." That's substantive? It's a date; maybe we could include as a short p under About the role or separate? The instruction says fold minor metadata into a short p or drop it. Application deadline is minor metadata; we can include in a p. Also "Job Type & Location This is a Contract position based out of Rochester, NY." Already covered. We also have "Workplace Type This is a fully onsite position in Rochester,NY." Already covered. We also have "About TEKsystems" etc. That's boilerplate; drop. Thus final HTML:About the role
Ready to launch your career with a stable company that invests in its employees? We're seeking a Claims Support Specialist to join a growing team and help deliver exceptional customer service during the claims process. This is a fantastic opportunity for recent graduates, customer service professionals, or anyone looking to transition into a corporate environment with long-term advancement potential. This is a Contract position based out of Rochester, NY (100% On-Site). Application deadline: Sep 18, 2026.
Responsibilities
- Serve as a point of contact for customers, answering questions and providing support
- Handle inbound and outbound phone calls with professionalism and empathy
- Enter and update claim information within company systems
- Assist with documentation, records management, and administrative support
- Coordinate and distribute mail, schedule meetings, and support office operations
- Work closely with claims professionals to ensure timely and accurate customer service
- Help customers navigate the claims process and connect them with the right resources
Requirements
- Strong customer service and communication skills
- Positive attitude and willingness to learn
- Ability to stay organized and manage multiple priorities
- Comfortable working with computers and office applications
- Dependable, professional, and eager to grow within an organization
- Prior customer service experience is a plus, but entry-level candidates are encouraged to apply
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Pay
The pay range for this position is $15.00 - $16.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Schedule
Monday-Friday | 8:00 AM - 4:30 PM (fully onsite)
Check we didn't miss any substantive info: The "Why This Opportunity Stands Out" list includes: Great entry point into a corporate career path, Comprehensive training provided, Stable and growing organization, Family-oriented culture and supportive team environment, Consistent Monday-Friday schedule, Opportunities for internal advancement and professional development, Long-term career potential with a company that values employee growth. Some of these are covered: schedule (Schedule), training (maybe under About the role?), stable organization, family-oriented culture, advancement, career potential. We could incorporate those into About the role