Corporate Accounts Manager

About the role

The Corporate Accounts Manager at HME is responsible for managing corporate account customers and prospecting new customers within the Quick Serve Restaurant (QSR) industry. The key objective is to grow revenue organically or via new logo acquisition by demonstrating HME’s value.

Responsibilities

• Identify, prospect and win new HME customers.
• Determine key decision makers and mobilizers and effectively communicate HME Cloud services and product offerings aligned with the prospect’s business needs and drivers.
• Create sales plans, including account-level targets, securing base business, net new business, and identifying growth opportunities in both current and new accounts.
• Collaborate with regional sales and dealer networks to drive adoption of new technologies for corporate brand franchisees.
• Identify and cultivate key decision makers in assigned customers to ensure satisfaction and confidence in all HME offerings.
• Develop a relationship strategy unique to each customer based on current and future needs, fostering a long-term, trusted relationship with HME as a preferred choice for Crew Communications and Speed of Service solutions.
• Communicate regularly internally to ensure all parties clearly understand strategies necessary to meet assigned customers' current and future needs.
• Maintain up-to-date customer data in CRM, tracking and reporting calls and visits, quote pipeline open items, and other product, customer service, and account management details.
• Manage an assigned book of business, thoroughly understanding the corporate entity's business model, pain points, and growth needs, and developing a customized portfolio of products and services to help their business succeed.
• Manage negotiations with corporate accounts across the full sales cycle, from demonstrations explaining benefits and feature sets to explaining costs and business models.
• Leverage analytical skills to identify growth opportunities and suggest products to be deployed to the veterinary clinics as appropriate to the overall customized portfolio.
• Track performance of your book of business and share performance metrics with key clinics to ensure increased adoption and usage.

Requirements

• Bachelor's degree in Business, Marketing, or related field.
• 7+ years of successful account management/sales experience, preferably within the QSR industry.
• Experience managing corporate accounts or key customers.
• Ability to call throughout an entire organization up to executive level.
• Ability to develop and execute winning sales strategies in a longer, more complex sales process.
• Ability to routinely travel 25%.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.

Qualifications

• BS degree in Business, Marketing or related field.
• 7+ years of successful account management/sales experience, preferably within the QSR industry.
• Experience managing Corporate Accounts or Key customers.
• Ability to call throughout an entire organization up to executive level.
• Ability to develop and execute winning sales strategies in a longer, more complex sales process.
• Ability to routinely travel 25%.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.

Skills

• Strong communication and interpersonal skills.
• Ability to build and maintain strong relationships with key decision makers.
• Proficiency in using CRM software.
• Ability to analyze and interpret data to identify growth opportunities.
• Strong analytical and problem-solving skills.

Benefits

• Tuition reimbursement.
• 3 weeks paid vacation your first year.
• Paid holidays.
• Medical, vision, and dental coverage.
• Pet insurance.
• Life insurance.
• 401K contributions.

Pay

Pay Range: $87,800.00 – $117,000.00. This is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors.