CORE Employment Specialist (Hub 1)

Performance Competencies

• Responsible – works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.
• Sensitive – displays sensitivity to the needs of patients and co-workers. Demonstrates good communication skills and empathy.
• Timely – recognizes time as a most valuable resource and responds promptly to patients’ and co-workers’ needs.
• Accurate – works carefully and precisely, with attention to detail.
• Caordinated – organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
• Thorough – meets all the requirements of his/her position. Can evaluate and follow-up on his/her services.

Organizational Teamwork Competencies

• Displays and encourages sensitivity to the needs of patients, visitors and coworkers.
• Treats others with consideration, courtesy and respect.
• Performs duties willingly and with initiative.
• Shares necessary information with co-workers in order that they may do the same.
• Remains composed and takes actions to restore calm in stressful situations.
• Demonstrates judgment and tact when dealing with others.
• Cooperates with other departments/offices and work groups.
• Communicates effectively with internal and external customers (patients, co-workers, physicians etc.).
• Maintains confidentiality regarding patients and fellow employees.

Organizational Support Responsibilities

• Attendance – maintains good attendance in coordination with UP&S policy.
• Punctuality – reports to work on time and is ready for duty.
• Uses time sheet to record time correctly for each pay period

Work Role Responsibilities

• Engages with participants and establishes professional, trusting, and collaborative relationships directed toward the goal of competitive employment.
• Affirms participants’ employability skills, vocational functioning, and barriers to employment using motivational interviewing techniques, background information, and work experiences.
• Provides job development assistance, resume development, and conducts job search activities directed toward positions that are individualized to the interests and uniqueness of people on his/her caseload.
• Maintains and documents weekly contact with participant caseload to provide employability coaching, and review job placement progress.
• Engage, establish, and grow partner relationships with community agencies including referral, community resource agencies, career-skills training programs, and employers.
• Mets baseline monthly program goals: 10 referrals per month, 5 job placements per month, and 1 employer business partner per month (subject to change based on program and seasonal needs).
• Actively engages with community organizations to build awareness, participate in outreach events, and identify community resources to support participants and remove barriers to employment.
• Provides education and support to employers to support healthy and safe workplaces.
• Submits accurate, prompt reports as requested by program director and internal leadership.
• 4.10 Research current local labor market information to guide CORE services.
• Attends in-person and virtual staff meetings and adheres to program procedures and other duties as assigned.
• Ability to manage and respond to multiple tasks and deadlines using effective time management skills.