Employment Specialist (Supported Employment)

About the role

The Employment Specialist is responsible for coordinating and supporting the delivery of employment services for individuals living with disabilities, including job development, placement, and retention.

Responsibilities

• Carry a modified caseload of consumers and provide job development, placement, and retention services
• Support consumers in job search, applications, interviews, and onboarding
• Provide follow-up services to support job retention and stability
• Aid employers with accommodations and workplace supports
• Meet or exceed placement and retention goals
• Develop and maintain relationships with local employers
• Identify job opportunities aligned with consumer skills and interests
• Support team efforts in job development and employer outreach
• Maintain an active pipeline of employment opportunities
• Serve as a point of contact for employer-related needs or concerns
• Ensure accurate, timely, and complete case documentation
• Support alignment between service delivery, authorizations, and billing
• Maintain organized, audit-ready files
• Maintain consistent communication with Program Manager
• Coordinate between employment services and other service areas
• Address and resolve issues impacting service delivery or employment outcomes
• Participate in team meetings, case reviews, and trainings

Qualifications

• Associate’s degree in related field preferred
• Minimum of two (2) years’ experience in vocational rehabilitation, rehabilitation counseling, job development, job coaching, special education, or a related field preferred
• Experience working with adults with disabilities strongly preferred
• Excellent written, verbal, and interpersonal communication skills
• Strong organization, time management, and follow-through
• Self-starter with the ability to work independently to meet goals
• Ability to work effectively with individuals of varying cognitive abilities
• Sales background or experience in employer engagement highly desirable
• Computer proficiency (case notes, databases, word processing, online job applications)
• Ability to read, understand, follow, and enforce safety procedures
• Twenty-one (21) years of age or older
• Must pass background check
• Valid driver’s license and driving record acceptable to WE Inc.’s insurance provider
• Commitment to obtain ADRS Supported Employment Certification within six (6) months