CORA Release Technician
El Paso County, Colorado, USA · Colorado Springs, CO · 2 wk ago
Engineering$56k/yrFull-time
Base pay for this position will be $55,913.20. The Sheriff’s Office provides public safety at all times and therefore every position is deemed essential. All positions are in-person and not eligible for remote work. Every position is also subject to recall based on the needs of the Office to keep the community safe.
Schedule
This position has an anticipated work schedule of Monday - Friday, 8:00am - 4:30pm, subject to change.
Responsibilities
- Responds to requestors under Colorado Open Records Act (CORA) to ensure compliance with federal, state, and local laws, policies, and procedures.
- Investigates, analyzes, and prepares responsive records or denials under Colorado State Statute.
- Coordinates with departments to locate, retrieve, and compile responsive documents.
- Downloads video for evidence, legal, and CORA requests.
- Applies redactions where required, in accordance with legal exemptions, and maintains exemption logs.
- Assists with releases of records under Colorado Criminal Justice Records Act (CCJRA) Law as needed.
- Remains current on best practices for open records management, including a full understanding of CORA and CCJRA.
- Communicates with requesters to clarify needs, provide status updates, and explain legal requirements.
- Builds and fosters genuine professional rapport with records requestors, including members of the media, law firms, and government transparency activists.
- Calculates and assesses fees for record copies and searches, following established fee schedules.
- Provides back-up support to Records Technicians and Customer Service Representatives as needed.
- Performs other duties as required.
Requirements
- High school diploma or equivalent education.
- Two years’ administrative experience.
- Must be honest, truthful, trustworthy, and possess a high degree of personal integrity.
- Must possess excellent customer service, organizational, planning, and administration skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Ability to type 40 words per minute (WPM) and enter data accurately.
- Ability to respond in a flexible manner and reprioritize as situations change.
- Ability to maintain confidentiality and discretion of sensitive records and information required.
- Ability to read and interpret state statutes.
- Ability to operate standard office equipment such as computers, printers, copiers, and telephone.
- Ability to establish and maintain effective working relationships with co-workers, El Paso County employees, outside agencies, vendors, and the public.
- Maintain regular and punctual attendance.
- Must possess and maintain a valid driver's license.
- Must possess and maintain NCIC/CCIC certification, or ability to obtain within six (6) months of employment.
- Must obtain and maintain Criminal Justice Information System (CJIS) Compliance within six months of employment.
- Must pass conditional post offer background investigation, truth verification examination, drug screen, and typing test for speed and accuracy.
Preferred Qualifications
- Knowledge of federal, state, and local laws, rules, and regulations, including the Colorado Open Records Act (CORA) and the Colorado Criminal Justice Records Act (CCJRA).
- Experience with OneDrive, Office 365 and Adobe Pro.
- Experience with records release under CORA and CCJRA.
Work Conditions
Duties are primarily performed in an office environment.
Pay
$55,913.20