Copy of Senior Area Manager (Regional Operations), Los Angeles and Newport Beach

About the role

The Senior Area Manager (Regional Operations) is responsible for overseeing all day-to-day operational activities related to AvantStay properties in the Los Angeles/Malibu and Newport Beach areas. This position requires managing multiple markets with teams of one to ten employees, supervising housekeeping and maintenance tasks, and collaborating with other teams to evaluate operations.

Responsibilities

• Manage multiple markets consisting of teams of one to ten employees
• Direct and delegate responsibilities effectively to local market team members
• Serve as the main point of contact to establish and cultivate relationships with property owners
• Supervise the progress and rectification of guest and/or homeowner issues and escalations
• Supervise and coordinate housekeeping or routine vacation rental maintenance tasks
• Collaborate with other teams on evaluating maintenance, groundskeeping, and housekeeping operations
• Carry out essential administrative duties to support daily operations and assign tasks to team members as necessary
• Conduct regular inspections of properties to ensure compliance with AvantStay standards and regulations
• Be part of rotating “On Call” after hours for market support

Requirements

• 7+ years of property management experience, with multi-site locations and exposure to working with decentralized teams
• 4+ years of experience in people management
• 4+ years of experience working with external stakeholders including vendors and homeowners
• Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast-paced environment
• Intermediate skills in Microsoft Office (Excel, Word & PowerPoint)
• Ability and availability to work weekends, holidays, and with an overall flexible schedule to fit current business needs
• Ability to spend a majority of working time standing, walking, and driving to properties
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull, and lift more than 25 lbs.

Qualifications

• Ability to live in Los Angeles, preferably in Venice, Manhattan, Hollywood or Long Beach area
• Expected on-site time is 70% in Los Angeles/Malibu and 30% in Newport Beach (minimum 1 visit per month)

Skills

• Strong leadership and communication skills
• Experience with property management software
• Knowledge of STR industry trends and regulations

Benefits

• Salary: $100,000 - $110,000
• Generous bonus opportunities including performance & referral options
• Equity
• Generous company-sponsored insurance (medical, dental, vision, life, etc.)
• Generous flexible paid time off
• Complimentary and discounted stays at AvantStay properties
• Paid parental leave
• Fitness stipend
• Cell phone stipend
• Mileage reimbursement

Pay

$100,000 - $110,000 annually

Schedule

Flexible schedule to fit current business needs